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British Gas Homecare debacle
Applied for BG Homecare 200. They sent a gas engineer around last Friday morning to carry out the initial service inspection of my central heating boiler. He detected 'stray voltage' on the boiler casing. He explained that although it was only a very small voltage (a mobile telephone will set off the voltage testers they…
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Scottish Power rep Question re economy 7 equipment
Ive just joined scottish power and have a problem with my e7 setup. Basically i think my radio teleswitch is faulty as occasionaly my heaters dont seen to switch off but sometimes they do. The e7 heaterd are only ever used occasionaly is realy cold weather but need to get it checked. I havent a clue how these switches work…
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Wrong Names on bills
hi i'm just wandering say i was to have a couple of debts with say electric, gas and water but they are all slightly wrong on names on the bills i.e say Mr shane Hopper for lets say gas and electric and mr s hooper for water. these are not my name so i dont take those letters in my hand as there are not in my name, am i in…
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pre payment gas metre taking out
Hi can anyone help,i'm trying to get my gas prepayment metre taking out as it's costing a fortune to keep running.i want to change to paying it at the post office every week. i've no debt on it as that was cleared 2yrs ago,i phoned british gas to get it removed and they want a £300 deposit first i don't mind paying…
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QOTW: Can energy suppliers reclaim the cost of unbilled energy after a year?
IMPORTANT For full info on how to find the cheapest energy tariffs, see the main website's Cheap Gas and Electricity guide, or for PERMANENTLY cheap energy join our free Cheap Energy Club. Q. Is it true energy suppliers can’t reclaim the cost of unbilled energy after a year? Asked on Fri Radio 2's Vine. Martin's A. I…
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3 Watt LED Vs50Watt Halogen
I have recently started to use 3Watt LED down-lighters in my home. I used to have 10X50Watt Halogen bulbs. This means instead of burning 50watts I only use 3Watts per bulb. This means that every 2 hours instead of using 1KWh I only use 30watts per hour. In winter time the kitchen lights are on for 6 hours a day, so this is…
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British Gas underestimating to their advantage..
British Gas underestimating to their advantage.. I sent my meter readings in the other day and received my bills ....I noticed the gas bill split into two.....The first giving the number of units used before the December 9th rise, the second giving the number of units used from then to the present date.... On the second…
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Changing Supplier
Hi, We have arrears with one utilities company in my name and want to switch to another, as they have a much better deal, complication is we are going to declare bankruptcy next month, and want to start with a new company with a zero balance and no bad feelings, and hopefully no pre payment meter! Our current provider has…
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Free Insulation
Any existing dual fuel customers with British Gas can apply for a choice of either free loft insulation or free cavity wall insulation. To apply visit the website: http://www.britishgas.co.uk/freeinsulation
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Scottish Power scam?
Got a letter today (addressed to Occupier) from Scottish Power saying that they are my electricity supplier and enclosed a form for me to give details of name, direct debit details etc. etc.. Thing is I have been a Scottish Hydro customer for years. Is this some underhand scam trying to make me change suppliers? By the…
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NPower Homecare Complaint
Hi, just after some advice please. I had an NPower Gas Engineer visit my property to inspect and service my boiler. The boiler was working fine before he attended. The day after the service, my boiler broke down, the Homecare advisor told me I would have to wait 5 days for an engineer to attend. This was the week where the…
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how much?!
Hi Could anyone help me? I'm trying to figure out how much gas, electric and water has gone up in the past two years as a percentage, not actual consumptions and because I've been good and keep switching, I can't tell off my bills? I need to do big sums for work tomorrow so thought I might ask the experts! Thanks in…
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Overpayments
I am a dual-fuel customer with Eon on the " E.ON FixOnline 8 " tariff. I believe it ends in July. Is it possible to 'overpay' to benefit from the lower rates. ie. input a higher meter reading than I have actually used to save money when I have to move to a new tariff which may have a higher per unit cost. thank you for…
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Fixed Deal Ending - Atlantic
Hi My fixed online deal with Atlantic for my gas and elecricity is ending on 31.3.11 and I have received a mailing to advise thereafter i will change tariff. Speaking to the company the best deal they can offer is GO direct 5. I know there is a £35 early exit penalty fee if i move before my deal ends and as I pay by direct…
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overcharging gas meter
I have just read a article about gas meter's that have been over-regestering. they have just changed my meter, is there any way of knowing if my meter was affected and how can I claim now??
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Can Somebody Help Please?
Hi Guys, I am with Scottish Power for electricity and i am on their "Standard Plan" which i understand not to be very cost efficient?. I had my meter read the other day and although i am only £10 in debit with them they want to put my direct debit up from £30 per month to a whopping £57 per month!. Last year my annual…
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gas winter fuel costs
i received a letter this morning from british gas saying that i would be getting a £50 credit on my meter next time i top up my prepayment card, i topped up later today yes there it was £50 so if you are an essentials customer with british gas you should be getting a credit too :j
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claireuzzell
Scottish Power I received an email at the end of January saying my charges for Gas and Electricity are going up by 2% and 9% respectively. I do not have a problem with this as such as I am not on a fixed tariff, but I do object to these cahrges being back dated to the end November. Can Scottish Power backdate charges?…
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Nectar points or £41.
My brother is coming to the end of his fixed tariff and the best deal he can get is with EDF at £1063. BG is £41 more expensive and he will get nectar points, he already has a nectar card but will the nectar points be worth £41? BG £1105 plus nectar points. I am doing this for him as he does not have an internet connection
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British Gas homecare (boiler flush)
I have had an engineer out today as we are not getting hot water (only warm) he all but condemned our boiler due to its age. He said that the heat exchanger is scaled up and this is preventing heat exchange to take place , however after he left I googled the problem and found something called power flushing that removes…