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O2 billing issues for direct debit
Hi, is anyone else experiencing issues with their direct debit payments to O2? I was informed on 28th March that a new direct debit would be set up to include airtime and phone in one DD. My original DD went out on 1st April and now O2 are saying that I have an unpaid bill. I got through to one representative that told me…
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Can I buy a contract phone from someone?
A work colleague has got a new contract iPhone through Vodafone but he wants to sell it to pay for a holiday. He has the original receipt and box etc so it's not stolen but what worries me is what happens if he stops paying his contract off? Can Vodafone block his IMEI and make the phone useless? He got it just a few days…
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smartcellular.co.uk
DO NOT TRUST THEM! I would NOT TRUST this company an inch with your money, or your phone! Ordered a phone on 9th March. Emailed them SIX MINUTES later to cancel order. Emailed them again with cancel requests at least three times over the following week but got nothing but standard replies. They sent the phone on 21st…
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SELLING MOBILE PHONE - SMARTCELLULAR.CO.UK
I am having problems with smartcelluar.co.uk and hoping someone can give me a 'steer' in the right direction to help me. On Monday 25 September 2023 I
completed the questions on their website to trade my IPhone 12 with Smartcellular,
inserting my name address, telephone number, bank details and the IMEI number
of the…
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Selling old mobile phone & battery health
Does anybody in here have recent experience of selling an old phone(with poor battery health) on these compare selling sites? Having just checked the MSE page on selling old mobile phones I have compared the prices using Sell My Mobile and the top payer is Grade Mobile. When selecting this company the next page shows some…
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Mis-selling phones on Amazon
So, following my bad experience buying a Samsung phone intended for the UAE from an Amazon listing specifying a UK spec model, I decided to ask a different seller about a different phone. As you can see from the conversation below, they were quite happy to admit they are mis-selling an "international model" as UK spec, but…
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Lebara roaming in the USA?
Hey, we're going to New York soon, and I currently have a Lebara pay-monthly contract. Lebara support says that Roaming will work in the USA, as long as I buy a roaming add-on, but I've seen other online posts saying it doesn't work in the US. Has anyone successfully used Lebara roaming in the USA (or, even more usefully,…
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Rolling contract when going abroad question
Hi all, I'll be going to Spain in May for a week and my 3 contract doesn't include EU roaming. It will cost a fiver a day to get it with them (extortionate in my opinion), so I'm thinking of getting a second SIM to use during the trip. Lebara have a rolling 30 day contract that includes 5GB of international data for a…
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O2 to Tesco Mobile Porting Problems
Due to O2 price increases, I switched our 3 family iPhone to 2 year Tesco Mobile Clubcard 30GB SIM only deals on the 7th March. (£10/month including perk and no price annual increase). I had PAC Codes from O2 for all 3 phones. One port worked OK on the 8th March, but for the other 2 mobile numbers there were problems with…
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2ndLine phone scam
Reading on here a few days ago can’t find it now, someone recommended this company for a free text service with a USA phone number. I found their app and it seemed ok so downloaded it Their first page was a list of hundreds of phone numbers from which you chose one that suited, continue led to a congratulations and confirm…
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Do not be tempted by cheap Lycamobile deals - AVOID
Since it was MSE that put me onto Lycamobile last year as a cheap O2 alternative I think it's only right that I warn users here of my experience. In short, I've had my phone number for about 25 years on pretty much all providers yet Lycamobile have lost it, blocked me and rendered me provider less. It feels like one of…
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Broken iPhone Screen when being repaired
I took my iPhone 12 mini 128gb to Timpson for a new battery
(Cost £50). I was told it was not a genuine battery but all would be fine, however when
replacing the battery the guy in the shop broke the screen. He said he would order a new screen and fit free of charge, I asked would this
be a genuine apple screen and he said…
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Carphone Warehouse
Hi guys Hope someone can help me. I took out a Vodafone contract though CPW on the 18th of march i transferred my number when registering on the Voda website, Anyway my signal was terrible really thought it had got better where i live but no, So i rang Vodafone to cancel the contract with in the calling off period the…
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ID mobile deal problem
I bought the ID mobile deal last November which included a £30 Amazon gift card after 90 days but although I have tried the link that the MSE admin gave me to query where my giftcard is and emailing giftcard direct I am getting nowhere and of course ID mobile say its a 3rd party issue. It is not such a good deal if I don't…
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Crown Communication / O2
This discussion was created from comments split from: Money saving in perimenopause and menopause.
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SIM only for non smartphone
I am looking for cheapest SIM only provided for my basic 4G phone. Only need it for calls and texts. No data required
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Very Basic Mobile Phone for 92 year old
Hello. I am looking for a VERY basic mobile phone for my 92 year old mother who lives alone. She has never had one before. She still has all her wits about her (well most of them!) but when she tried an old Samsung Smartphone of mine for a few day she found it difficult and confusing to use with all the Apps, swiping left…
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Signed up to Virgin TV, forced to sign an O2 phone contract too
Summer 2023, I signed up for Virgin TV and they made me sign an O2 phone contact too for £25 a month. the phone contract and sim arrived within 48 hours, and I never used it. its still sat in the original packaging. I already have a phone plan. The problem is that a month later when Virgin installed (quickest possible time…
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Voxi offer on the Google Pixel, order failed
Okay using my mobile I tried to buy a Google Pixel 8 on the Voxi website. I put in all my information and got to the payment method and chose Paypal. Txn failed?? Why? I don't know but I checked my paypal account and it said 'Authorisation Pending'. Apparently when I contacted Paypal they said the problem had occured at…
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How to switch networks without being charged twice?
Hi all, I've decided to switch from o2 (sim only, not in a lengthy contract or anything) to EE and have ordered a payg sim card but wanted to ask how to go about moving over without paying to 2 networks or for the least amount of time possible. My bills arrive on 16th of the month. I've requested a PAC code but do I also…