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EE and BT Bundles With A Sport TV Deal?
I wonder if I am getting the best deal out of these. Our household has 3 mobiles, each with their own contract under EE costing roughly £100 month. For our landline and broadband we have BT Halo where our direct debit costs £52.50 a month. We make sure we don’t use any extra minutes for calls, so these cost nothing (well…
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Plusnet Overcharging and Harassment
I've been with Plusnet for several years now, the first few years fine. THEN they gave me 3 weeks notice to end our contract because of some admin problem THEY had. Id done nothing wrong (In fact they owed me money), so stood up to them. After losing several days of my life trying to sort this out, the matter was sorted,…
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Which 2-line VoIP phone?
Any thoughts on which is the best VoIP phone for a small home office environment and if there are any significant differences beteen them:* Snom D150 * Polycom VVX250 * Poly Edge B30 * Poly Edge E100 To the best of my knowledge all support 2-lines and have 2 x Gbps ethernet ports, beyond this and the different looks are…
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Unlinking iPhones
I have a few old iPhones that belonged to my daughters which I'd like to sell however, they can't remember their passwords to get into them. They have both removed them from their Apple accounts online so will that be enough to make them useable by someone else? Also, is there any way that I can wipe them without being…
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Now Tv - changing account holder
Hi , My Dad had a Now Tv subscription but has sadly passed away. He was paying £20 a month & £6 boost so I could watch aswell. Is it possible for me to take over the account ( as he was on a good deal) ? I can’t seem to find the answer on the Now Tv community so thought I’d try here Thanks 🙂
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Pop Telecom - MSE Deal needs to be ended - Dodgy Company
I signed up for the pop telecom deal through the SME offer. What a horrible experience these people are. They will literally say anything to get your business... lie through their teeth. The fact that I got the recommendation through MSE makes me doubt that MSE should ever be trusted either. Since then I have been…
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Call centre insider tips 📞
Have you ever worked in a call centre, dealing with customers' queries? What are your tips for callers that'll get them the best service and deals? If possible, let us know which company you work/ed for too. Thanks.
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New to VoIP advice
Looking at moving landline over to VoIP; I know I can get an ATA and use the existing wiring but as it looks like I have some old Cat-5 already in place seems like a better idea to go fully VoIP. Can anyone suggestwhere to start looking for a couple of VoIP wired phones, which manufacturers to consider. One will need to be…
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Pop Telecom Internet Contract do I have a case ?
I started a new contract with Pop telecom 4 months ago. The first invoice they sent me had about £12 of extras included which I did not ask for, which they took off once I rang them.They sent me an invoice the other day, asking to increase their bill by 15.5% in April this year (Today). I assumed I would be paying the same…
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Apple TV - do you need a TV licence
Hello Do you need a TV licence to watch apple TV? thanks :smile:
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TV Licence monthly direct debit errors
I recently received my TV licence renewal at £169.50 for monthly direct debit )starting April 2024). However, the monthly amounts listed for April 2024 to March 2025 inclusive are 12 x £15, which is £180. Why am I being overcharged and why don't they simply charge 11 x £14.13 plus 1 x £14.07? I asked a question via the TV…
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Should you be allowed to 'lock in' a deal days before your contract ends?
I'm with BT & my current 24 month contract ends 6th April. Today I went via live chat to secure in a deal as I don't doing it over the phone (probably big mistake here)... I told them at the beginning of the convo that I am looking to either cancel the lot or renew the lot, price depending. They (eventually) gave me a…
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Tesco mobile porting issue
Just to make you aware that Tesco Mobike have had an issue with porting in mobile numbers on to their network since April they are not making new customers aware of this issue so once you get a Pac number from your old provider and passed it to Tesco they usually say it takes 24-48 hours after week they usually confess to…
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Do BT charge an ADSL cease fee?
Having recently moved over to fibre I have asked that my existing landline and ADSL be cancelled, however my telecoms provider have now indicated that there will be a charge: Supplier Cease Charge
(Ex VAT): £36.64Is this correct, does it apply to all openreach ADSL lines?
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6 months of trying to get BT to install services and no further ahead.
Hey guys, as always looking for some advice please. Been with Virgin for years in Basildon, Essex. Last year got told BT are now available in our area and was overjoyed at the option of switching away from Virgins diabolical customer service and numerous issues. However, since September I have spent days on the phone to…
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Sky Price Increases April 2024
Just to let everyone know this year's Sky Price Increases are now showing on your future bills. My April bill has Signature going up by £2.50 a month and Ultimate TV Add On by £1 Especially worth noting these for anyone negotiating with them now as your bill will increase in April. My HD and UHD is free so no increase…
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Switching Virgin from husband to wife
Just a thought. I've come out of contract with Virgin Media for broadband, mix TV package and phone. I've tried my usual cancellation process when they normally make a deal to keep my account. But they would only come down to £60. Could I cancel and then my wife could join as a new customer and get a new customer deal for…
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The Times - subscription prices - can it be cheaper?
What prices have people achieved with haggling/cancelling? Only 2 price tiers on offer for digital only. £26 full digital £15 a month but useable on 1 smartphone device only (not tablet or pc/laptop), which is no good for family usage Has anyone managed to negotiate cheaper? Given subscription doesn't make it ad free and…
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Sky Mobile - Increasing SIM costs
I've been with Sky Mobile for a few years now, and have a contract for a Mobile and SIM separately with them. The SIM is going up next month. For 20GB, it's going from £10/month to £15/month (I expected this from the contract, but it's still quite steep). They're giving me the option to change. I've tried contacting on a…
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Licence and BBC Iplayer Advice
Had relatives stay for a couple of weeks while they were sightseeing. We no longer have a licence and I never thought to mention it to the relatives. They watched Iplayer over 2-3 weeks they were with us and tv licensing want me to purchase a licence or fine me 1K. I didn't realise they were using the TV. Anyway, I've…