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scottish power
Yesterday I had a couple of guys from Scottish Power call at my door they were in uniform and showed me ID without me having to ask for it. They were claiming they could cut my bills as I am currently with British Gas, they started filling out forms and got my name and address and E-mail but I refused to give them any bank…
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Powergen refund
Hi, I seem to remember reading in the weekly e-mails that customers of Powergen would be refunded due to charging errors over a year ago. I was a customer then, but haven't heard anything. Can anyone help with the original information becasue I think it said you didn't need to contact them...but I'm not sure as time is…
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eon prepayment gas
if my prepayment gas account is showing £134 in credit, am i entitled to a rebate ?
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Gas & Electric usage seems high - is my boiler set correctly? Need advice please!
Hi, I have my gas and electric with e.on online v3, my tarriff is a online saver, I had a new boiler fitted 6 weeks ago and had to set the temps my self, My bill is currently £80 a month for gas, however I don't use gas for cooking I use electric, in 2 months I have used nearly 6000 kwh, I have the heating on for about 6…
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British Gas prepayment meter (gas) - £7 a day?
To be fair it has been a cold winter and higher boiler setting = more gas used. But something just seems wrong here. I had reckoned that, over the last 5 years, £25 slapped on the gas on Sunday (2 days ago) should last until at least Boxing Day. It *had* slipped into Emergency Credit and had dropped to about £2.50 or…
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Problem with British Gas...advice needed
Hi All, I've been with BG dual fuel for a few years now but on the 10th November I used the uswitch service to change to EDF as their rates were much better. I hadn't had any communication from EDF so about a week ago I called uswitch customer services for advice. They said that EDF had computer problems and that they lost…
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Help/Advice anyone? EON
Hi Everybody, I was hoping someone may be able to help me. We moved in to our rented property in April this year and have paid £50 per month each month for Gas and Electricity combined. We live in a mid terrace and the Landlord told us it is economical on G and E because being in the middle helps keep the heat in. Anyway…
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PAYGo Brittish Gas tariff check
tariffs on my PAYGo electric meter were changed without notice. thought they had to notify me first? went onto BG web site but unable to get tariff unit prices for my post code. click info box nothing happens. want to check am being charged correct unit price. (meter tariffs set wrong before). searched BG web site but cant…
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Energysmart
Well on Saturday I had one of the devices delivered and duly connected it up etc. Right now I'm using 4p/hr (401 Watts), however I'm hard pushed to see much below 200W , using about 70p per day in electric, which is still less than the monthly DD , obviously the fridge has to stay on, but I can't see much in the way of…
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Should we switch to British Gas?
Hi there, Me and my partner currently receive dual fuel through Southern Electric, we are paying £20 a month for Gas and £15 for Electricity via direct debit and it's fair to say that most months, we are in credit. Now, the other day we had a lady from British Gas knock on our door, she said that she could match the prices…
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Scottish Power - On line problems.
I found out yesturday that Scottish Power are having problems with their on line account system. I first highlighted the problem in September, which they have seem to put as a one off. Whichis fair to be honest, however it reoccurred in Novemeber and now I have been told that there is 4 other cases and the IT peeps are…
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Which suppiers have still to hike their rates?
As thread title, please! And so far what have the %age increases been for those who have announced hikes?
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Prepayment meter with 2 cards
Hi all, just a quick question. I am in a rented house and have just changed providers of my gas and electric as i do often. I now have 2 gas top-up cards, one for Scottish power and one for Eon. I have used the new Eon card for a month now but yesterday i picked up the old card and managed to top that up and credit the…
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Eon Help being charged twice I think advise needed please
Hi All, I'm new to this so please bear with me and it is long to explain. This is what has happened. We bought a property back end of April and moved in a month later the house had prepayment meters with scottish power we didn't want the prepayment meters and my old supplier (Eon) offered to replace them for free. but we…
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No one should use eon
I would advise all NOT to go with EON thay tried to get my area to sign up with them promising cheaper gas & electric prices & within a week of signing up thay hiked the prices up I chose to return to my original supplyer Swalec as I've never had a problem with them. Eon sent me my final bill but b4 I got a chance to pay…
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British Gas - Condensing boiler freezing up
My elderly mother had a problem with her new boiler freezing up last winter and I wrote the velow letter to British Gas on her behalf. I've also chased this up but have so far had no response whatsoever. Anyone else got the same problem? I write to you with reference to a problem I had with my boiler earlier this year…
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new gas supply and e.on fix online
hi guys hope you can help..particularly the e.on rep! i have inherited my dads house in essex and he only ever had an electricity supply currently with e.on..i have now had the gas pipes done by national grid(free of charge via a grant would you believe!!) finding it difficult to use the comparison sites with no gas supply…
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Southarn Electric, DD increase by stealth.
Hi, I have recently received (what I call) a ‘stealth’ letter off Southern Electric informing me they were increasing my monthly DD from £18 to £36, but I didn’t have to do anything as they would kindly take care of it. When I called SE to find out why they told me that I had previously been on the discounted ‘Energyplus…
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EON electricity Nightmare!
Hi Everyone, I need help! Starting from the beginning, Our Electricity was with British Gas and our Gas was with EON since about August/Semptember 08. Wanting to save money I moved both the gas and electric to Npower in August/September 10. Everything was fine until November when I got a letter from EON saying we owed £980…
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Notice of disconnection previous owner!British Gas
After over 2 years of living in our property, and continually getting bills and letters for the builders company (who have now been dissolved). We have sent many of those back in the post and even phoned them and told them over the phone several times. We have now received a letter with no return address, which is a notice…