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Theatre, Concert & Events Tickets Sticky
Welcome, live entertainment fans. Threads you might find useful 🎭 🎫 * Free Theatre and Concert tickets - Codes Only (Most recent post: 2019) * Free Theatre & Concerts Tickets - Discussion Area (Most recent post: 2016) * Tickets for Disabled People (Most recent post: 2013) * How can you buy concert tickets for top artists?…
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The booking fee nonsense is spreading -- but why?
More and more places now seem to add a 'booking fee' without a second thought when they could surely just as easily put ticket prices up is they need to charge more. It doesn't make sense. My lical theatre/cinema charges a booking fee even when you do to the box-office in person to buy a ticket. Cineworld add £0.95 to…
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Refund Declined
I booked to see Sarah Millican in Buxton on 8/2/24 but it snowed heavily in my area and the MET office advised not to travel. There was a yellow alert in my home town (Ripley, Derbyshire) and an amber warning in the town of the event (Buxton). I sent in the refund submission with screen shots of the warnings and advice not…
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Online tickets - how to avoid a scam
Hello, I'd like to buy a few tickets for the Taylor Swift tour, they're available from private sellers online but as I've never bought something like that before how can I avoid being scammed. Normally, these tickets are digital ones and sent by email. Can someone resell them or only the original buyer can go to the event?…
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Phoenix Theatre London Help needed please.
I have just in a moment of madness bought tickets for my husband Christmas present at the Phoenix. Ive seen it is in the West End but have no idea about getting there or where to stay as its years since we visited London. I dont have a clue! I would like some ideas of where to stay please as i dont really want to drive…
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Parking help needed for AO Arena Manchester
Anyone familiar with parking at the Manchester Arena. Last time I went to the AO Arena in Manchester I pre booked my parking. The car park was attached to the arena so when you got out of your car you got straight into the lift which took you down into the arena foyer. Does anyone know if this car park is still there? I…
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AirBnB refund and owner refund
So I have been refunded 2x for an awful stay at a recent holiday park. Airbnb have refunded to my CC £70 Cleaning fee - 20% of first night stay and the full 2nd night stay. The owner however, after claiming we were lying that nothing had been cleaned ( he then realised no cleaners had been in and we were sleeping and…
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Would you book restricted-view seats to see your fave band?
Restricted-view seats can be a curse or an unexpected delight, as this BBC article proves. If you're willing to risk it, you can often make some serious savings. We talk about the savings potential of restricted seating in our How to get cheap theatre tickets guide. 👁️ 👁️ So we'd like to know your thoughts. If you were…
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Refunds
Is it really legal in 2023 to charge a customer for a theatre ticket, cancel the show then refund the ticket price but keep the booking fee when the theatre did the cancellation? Where else would this be acceptable? The theatre in question has just refunded me a ticket price but kept 13% saying tough. Surely this can't be…
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Extra Charges
I can't believe the level of extra charges that get added to the ticket price. I'm off with a friend to see a concert in Birmingham in November Tickets - £45.00 x2 = £90.00 Facilities Charge £2.75 x2 = £5.50Service Charge £6.25 x2 = £12.50Processing Fee £2.85 Giving £20.85 extra on top of the costs, which is nearly a 25%…
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MSE News: Ticket touts dodge fresh clampdown as Government rejects 'common sense' reforms
Concert, theatre, sports and other event goers will not get new protections against "unscrupulous" ticket touts, as the Government has rejected "common sense" recommendations for new measures to clamp down on ticket resellers charging sky-high prices. Read the full story: ' Ticket touts dodge fresh clampdown as Government…
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Competition Tickets Rights - cancellations
Hi guys. I recently entered a Sky VIP competition and won 2 tickets for Goodwood Festival of Speed for Saturday 15 July. The tickets were £100 each if purchased. However due to high winds the Saturday event was cancelled on H&S grounds which was disappointing. My issue is am I entitled to tickets for next year or a face…
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AXS Celine Dion refund
I was informed by AXS UK on 19th may that the Celine Dion concerts have being cancelled after many rescheduled concerts since 2020, I’m trying to get into contact with them re the refund as my bank details have changed but I have had no response from the email, I tried Twitter DM which I spoke all of 2 message and now not…
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Anyone had a strange email from Ticketmaster?
I just had an email from Ticketmaster telling me that a concert I had booked was now cancelled and a refund had been sent to my account. Which would be ok if I had actually purchased tickets for this concert. Strangely though it is an artist I considered getting tickets for and would like to see but I didn't buy any as I…
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Tough runner refund
Evening. I paid to complete a tough runner triathlon in 2021. It was cancelled the night before and has never been rescheduled. I contacted tough runner via email who agreed to refund me my ticket back in October but I have yet to receive my refund. They are ignoring my chat threads on their website. Do you have any advice…
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Kids Week live for 2023: kids go free to London theatre
Back for 2023, the confusingly-named 'Kids Week' actually applies to performances throughout the whole month of August. Details here: Kids aged 17 and under go 'free' to West End shows in August with a paying adult 45+ shows including Disney’s Frozen The Musical, Grease The Musical, Disney’s The Lion King and RSC’s Matilda…
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Can someone help me understand Ticketmaster’s refund policy please?
My adult son has Asperger’s and has unfortunately felt peer pressured into booking some concert tickets for himself and some friends He has now rightly decided that he can’t travel to Belgium to this festival in the summer, and has contacted ticketmaster in Belgium for a refund for his ticket only. this was their response……
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Ticketmaster moved my seats to much worse location
Hi All, I have concert tickets which I bought as a 30th present for my partner. The gig is in a month. Ticketmaster have emailed to say the seats have to be moved due to equipment for the show blocking seats. I get that. However I was in a lower tier at the side and they have moved me to the absolute back, back tier, back…
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Top 10 Theatre Lotteries - blog discussion
'It's possible to grab £10-£25 tickets for Aladdin, Hamilton, Matilda and more West End shows via theatre lotteries.' Read MSE Jenny's full blog: Top 10 Theatre Lotteries
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Ticketmaster Refund
Has anyone else managed to resolve this type of issue? Ticketmaster will refund tickets paid for in 2019 for a concert in 2020 that was cancelled several times and still hasn't happened. They will only refund to the Mastercard used to make the original payment. I don't have this card anymore and don't even know which bank…
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Ozzy Osbourne ticket refunds - Getting a ticket refund on a closed account
I booked tickets to see Ozzy Osbourne back in 2018 via Ticketmaster. After numerous reschedules the gig was recently cancelled. Ticketmaster issued a refund to the “card issuer”. Their instruction is to obtain the refund from the issuer. However, I only know it was a MasterCard and the last 4 digits. I don’t know which…