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Am I likely to win a small claims court against Evan Halshaws
Hello everyone, I bought a BMW from Evan Halshaw's in July 2023. I have emails saying there was a rattle on the turbo before i bought it. I was assured that it was replaced and fixed. There was a sensor missing on the car which read RCD failure until this was then fitted weeks later. I am now still having trouble with them…
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Wowcher warning
Hello, I recently bought a Wowcher voucher for a restaurant deal. I tried to book the restaurant today but when I told them I was using a Wowcher they refused to take the booking. They said that they had stopped taking Wowchers as the company was not paying them. I am currently trying to get my money back from Wowcher but…
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Tumble Dryer has failed after 16 months
Hello all, In December 2022, I purchased the cheapest tumble dryer I could from a well known online only retailer. It was £219, and came with a 12 month manufacturer guarantee. It failed in December, and I called the manufacturer guarantee number, and someone came out and fixed it. It has now failed again, due to a…
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Tradesperson paid & no show
Hello, I'm hoping someone can offer some advice about how best to proceed. About 2 months ago I paid a deposit of £4k to have work done on the roof, however he's delayed the job multiple times & promised start dates & not commenced. It's now at a point where he's not replying to my messages & I can't get a hold of him. His…
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Refund not issued, is there anything I can do?
I purchased an item for my teenage son from NVLTY and had to return it (too small) using their service and the label they provided - returned on day 9 after receiving and they confirmed in writing they received it, tracking also says delivered two days later, on 22nd March. Ever since then I emailed them almost daily…
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Ryanair have Cancelled my Flight
Ryanair have cancelled my flight and I've rebooked onto an alternative two days later. However, I had booked a night on arrival in Malaga that was prepaid and non-refundable through Hotels.com. If I can't change or get a refund on that stay from Hotels.com, can I claim the cost from Ryanair?
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External Insulation supplier potentially gone out of business
Hello, Hope people might be able to help with advice on where I can / need to go next with the following situation. We agreed, signed a contract and paid a deposit with with a company to supply and install external insulation to our property. At the time of agreeing, they were on trust-a-trader, check-a-trade and the…
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Imploded cylinder after plumbing work - should we claim via plumbers public liability insurance?
Between April 4th and 5th, we hired a plumber to undertake various tasks in our home, including removing two radiators, replacing one with a larger unit, and repairing a broken valve. This required draining the central heating system each day over the two-day period. Leaving for a two-night family visit on Friday morning,…
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Dink Hero? Unauthorised £25 debit every fortnight!
Has anyone else heard of Dink Hero.. Appears to be a games website. Never used it and didn't sign up for anything yet £24.99 has been taken from my bank account 3 times in the past 4 weeks plus an initial £3. That's nearly £80 in a month! Is this a scam or have I unwittingly signed up for something? And how do I cancel…
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Shared Subscripitons Rights
My understanding of marriage and common law partners is that a subscription services are available to both. Finances bound by marriage and common law under the same household, from taxes to joint accounts etc. With that being said - I understand subscription services cracking down on illegitimate sharing but can this even…
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Small Claims Court guide
Small Claims Court Guide guide. Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Advise needed
Hi guys, I need an advise. So I've signed up for 12 month contract with the Gym on 09/2022. I've requested cancellation on 08/2023 to cancel my contract next month. I completely stopped checking emails as I thought since I paid for 12 months and requested cancellation, I don't have to do anything. So to my surprise, Debt…
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Topps Tiles LVT flooring falling apart
I bought LVT flooring from Topps tiles in 2021 which was 100% waterproof, scratch proof with a 25 yrs residential warranty for my living room, I purposefully bought something more substantial as I childmind.. By the following year, it was starting to crack in different areas and scratched.. It steadily got worse but didn't…
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14 day cooling off period and "Gestures of goodwill"
So I had my sodastream sparkling water maker break on me due to a design flaw. After much moaning from me and them telling me it was out of warranty eventually they eventually offered to replace it if I signed up to their annual "sparkle saver" plan that involves them shipping me the gas canisters as a service. In order to…
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Royal Mail delivery - left unsafe - stolen
Hello. I’m after advice as I feel as I am being fobbed off by the retailer. I ordered some clothing from Hollister online and it was posted via Royal Mail to my address. Royal Mail delivered the parcel but as no one was home, it was left on my doorstep in clear view of the pavement with no attempt made to hide it or put it…
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Issue with new car
Hi. I purchased a brand new Volkswagen car (from stock) in December '23. Prior to purchasing, I had a long conversation with the sales person that i wanted the new car to have all (if not more) of the features which were already available on my then-current car (a '21 plate VW T-Roc). I also questioned whether the…
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Faulty product, returned, Boots refusing a refund!
Hi, to try & cut a long story short, I bought a Babylis straightener from Boots.com February 2023. It stopped working properly in September 2023. ConAir (Babylis) repaired it twice but it still didn’t work properly. I asked them to refund it and they referred me to Boots. Boots provided a postage paid label & I returned it…
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eHarmony - want to take £65 off me for cancelling
Hi all, my first post here. I recently signed up to eHarmony's online dating service. The sign-up process was fairly straightforward - fill in your details, and then it takes you to a "compatibility quiz" you have to take to be able to finish creating your account. I did this on Sunday 26th March - and upon finally (it…
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Independent Furniture Inspection?
Hi, I bought a bed from Dreams a year and a half ago, the bed has a fault and after reading the reviews it appears many other people are experiencing the same fault, as its been over a year since I bought it, Dreams have said I need to get the bed inspected and a report be provided to move further, they have suggested a…
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Ee refusing a return
I am returning my contract phone under the 14 day cooling off period, I got an email today stating they refused as I have not provided the imei number. When filling out the return it asked for one from the box (the phones still sealed) I couldn’t find the imei on the box it’s either not on there or two small for me to…