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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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Shall I upgrade my BT BB to EE?
Contract due to expire next Monday, keep getting me email asking me to upgrade to BT EE and the price seems more expensive. Can I just stay with BTand not upgrade to EE? Also considering to go with Vodafone. Any recommendations pl for cheap BB essential? Thanks
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Open reach charges
Hi I have just realised that my ISP has billed me this month for a BT Openreach engineers visit. This was back in April 2022. BT have been out a few times and sorted faults and the report says I refused work to be done. I have never refused any work to be done. Can they do this.
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Onestream fibre bb
Anyone got any experience of them? i live in Devon and have had terrible bb for several years (breathing a sigh of relief that shell bb is coming to an end it's been diabolical service and provision). Just signed up to Onestream by phone, and am calling them as their email confirmation has a different monthly price to the…
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V4 Telecom
Does anyone on this forum use V4 Telecom? My parents who are in their 80's were unwittingly signed up to V4 a couple of years ago when they were with Talk Talk and getting a bad service. The method of signing up was an unsolicited call which I was not happy about once I found out which was some time after my mum had signed…
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Vodafone broadband 12.7% price increase
Hi all, After reading a number or articles coming out about price rises of broadband I am shocked to see how understated Vodafone broadband price increases are and useful for people to be aware of. Based on the details in their contract the price increase is based on (pre discounted rate) x (CPI + 3.9%) So let's take their…
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Sharing home internet with 37 others - what solutions to improve connectivity?
I've just moved into hostel accommodation and am sharing internet with 37 others. This means I can barely get connectivity at a consistent level. I've heard about tethering to my phone, but I'm not sure what other options there are. Can anyone please help? I have done online searches, but they result with how to improve…
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TalkTalk and social tariffs
TalkTalk are NOT offering a social tariff any longer I think that this is a mistake that will come back and bite them.... I thought that all ISPs had to offer cheaper rates but I am wrong
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Broadband/TV - renewal of contract
A recurring complaint on this and other forums is the anxiety and difficulty when agreeing a new contract with the Broadband/TV service providers. It strikes me that one of the problems is that some of the providers do not publish a menu of items with prices. So essentially you never know if you are getting a good deal, a…
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Virgin Media bundles
I took out an 18month virgin media broadband and TV bundle for black Friday 2022. Its due to come to an end. I currently pay £38pm but it is due to explode to >£180pm for the package I have (virgin TV with all Sky Sports and BT Sports), netflix, disney plus. Clearly I don't want to pay the £180pm. When is the best time to…
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virgin is coming
hi all, as the topic says my house is getting virgin couple of questions, the road works are getting done in stages, im looking at online roadworks and it seems like virgin are not going right inside the estate as no rd works planned is that normal also ive just had a flyer through th letterbox telling me its coming, its…
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Now Broadband overcharging
A month ago I received the out of contract email, which I get every year around this time, stating quite unambiguously what I'm paying now and what are my options going forward. It clearly states "Do nothing and continue with your existing membership for £23.50 a month Or Pick from one of the packages below available to…
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Having to use housebuilders' internet 4 years after moving in
We live on a new-ish build estate and as is becoming more common. had to take the housebuilders' internet service as no other providers were active. All was good for the first 3.5 years but recently it breaks for the whole estate several times a week. Outages are often short, only a few minutes at a time but still very…
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Plusnet is pants
I reluctantly stayed with Plusnet just over a year ago. I'm regretting that decision. I'm on a two year contract for broadband only and, despite it being 'fibre' (to the cabinet) the service is atrocious. I'm lucky to get 2 to 4 Mbps down and less up. Yet I'm about to have an above inflation increase on my £21.73pm bill.…
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Is 150 mbps broadband necessary for most people?
Hello, I'm with Sky broadband on a very low speed - at around 11mbps - which is perfectly fine for me. I have no issues with it - just the cost of it at around £35 per month. I'm looking to switch company but I'm now seeing very high numbers in terms of speed, like 150 mbps with Community Fibre and Hyperoptic (I'm in…
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Ultrafast 900Mbps Broadband at Fixed Price, Superb Customer Service & 12 month contract on Openreach
Might be helpful to others. I found an excellent broadband package online direct from a broadband provider on the Openreach Full Fibre (FTTP/FTTH) network who has an excellent customer service reputation and reviews (ISPreview is a good resource for this). 12 months contract, fixed price (no price rises during the…
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BT email log in
Anyone having issues logging on? My mother still has a BT email account and since she’s in a care home we monitor it for spam or the occasional email that comes through. Today however the log in page seems to have changed and won’t accept our password.
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Virgin Media Broadband offer
Hello new here although been a regular viewer and subscriber to MSE for a while now. I am trying to sign up to virgin media through the link on the MSE email which directs me to the virgin media website but the offer listed is not on thier website or the cashback and only have other packages listed. How do i go about…
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Switching from Virgin
Despite following a renewal link a month before the end of my contract and thinking I’d signed up to a good new deal, somehow it went through as a new contract (I can’t see how it could) and my contract has just lapsed into the standard £64 a month. I’ve called them and chatted to them and they are not willing to honour…
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I Q Mobile for Data.
Hi Been researching Data Only Sim Cards. Specifically for sparodic use when travelling. I Q Mobile came up one I have never heard of before?. They have several plans which might fit my requirements no limitation/restriction on use abroad for one, including the ability to keep the sim alive for an annual fee, and only…
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14 day cooling off / Vodafone / unfair terms?
Folks hello & goodmorning, Backstory: Vodafone broadband only customer since Feb 2022, 24 month contract expired Feb 2024, I signed on to a new 24 month contract on 13 Mar 2024. Realised I wanted to cancel as I might leave the country before then, so got in touch with Vodafone to request cancellation of the contract under…