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BT Line Saver
Hi Hope it’s ok to post in this Thread. My BT line saver ends on the 27th of April this year. I will go from paying £10.23 a month to £32.23 a month. I contacted BT to see if it was still an option to pay the line rental saver, however they have decided to discontinue the service. I liked the fact that I could pay in…
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Sky Ultrafast Plus Broadband - thoughts?
I'm currently paying £40 a month for TalkTalk, around 41 Mbps (Yes I know... rip-off), and I can move to Sky at 500 Mbps for £32.18 month contract. Now I was originally with Sky, and moved to TT due to the line disconnecting too often. I'm reaching out to those of you who have used Sky's Ultrafast 500 Mbps and wondered…
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Can you easily move back to copper Fibre from FTTP network Fibre
About to switch to NOW (Sky) Full Fibre due to the great
deal being offered. The price will jump dramatically after the 18 months and
was wondering if it is possible and easy to switch back to copper Fibre then if
needed.
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ISP started new contract without notice
I looked at my Plusnet Broadband account (as it had 5 days of 18 month contract left) and found they've already kicked off a new contract at £22 pm more! No notice, I thought they had to give you some. How do you cancel...ring? Or re-negotiate? Hate the faff of this. Any advice?
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FTTC will I need a new master socket installed?
Have recently given Virgin media\NTL notice after 21yrs. Our only other option is FTTC but not sure if we have an acceptable master socket. When NTL did the installation they put a phone socket in the hallway but the wiring runs back to the same junction box as their broadband & TV cable. Is it likely a new FTTC ISP…
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Cooling off period - is this mandatory?
Hi, if I sign up for a new broadband deal, are they obliged to provide a cooling off period? I found this by googling: "The Consumer Contracts Regulations require that a seller of goods and services to which the regulations apply must inform the purchaser of their cancellation right." None of the broadband deals I've seen…
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BT Digital Voice and line rental
My line rental contract expires soon. I have BT Digital Voice. Can I now simply abandon/cancel the line rental contract and continue to use the digital voice service using Broadband? Is there any obvious downside to this? Thanks in advance.
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Home broadband without phone socket
Is it possible to get home broadband without phone socket and cheaper than virgin? I did a bit of googling its confusing
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TalkTalk taking over Shell Energy broadband contract, can I cancel
As per the title, am I able to cancel mid contract if the provider is changing? Does it constitute a change of contract, or will I have to pay a fee based on switching mid contract from the same provider. thanks!
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BT Fibre 100 install question (or any direct to house install)
Just been on the chat to renew my BT deal & got offered faster broadband for less money so jumped at it. Next thing they're wanting to know if I'll be at home on date-X. Had to have a quick search what this Fibre 100 was & then had to turn it down as I don't have annual leave booked until later in the year. What does the…
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Early Termination of BT Broadband contract... What a malarky
I would be interested to hear from anyone trying to reduce or contest an early exit fee from BT I have been offered 200Mb for £20 per month buy a new provider in our area - £20 less and 5 times faster than BT. Consequently I have had several calls with BT today in an attempt to agree early termination amount and switch…
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VoIP
Where can I find information about good home VoIP services for when my broadband gets changed to FTTP
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Switching from Virgin
Despite following a renewal link a month before the end of my contract and thinking I’d signed up to a good new deal, somehow it went through as a new contract (I can’t see how it could) and my contract has just lapsed into the standard £64 a month. I’ve called them and chatted to them and they are not willing to honour…
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Buying an EE router for BT Broadband... will it work?
I currently have BT 900Mb package. Happy enough with the package but I know that their hubs are not WiFi6. EE now for full fibre packages offer a WiFi 6 router.... question is - if I buy the WiFi6 router independently (EE branded), will it work with my BT Broadband package? If it will, will I actually see any benefit given…
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What ISP would you pick?
Currently on 500 FTTP via openreach and SKY. Deal coming to end in June but can leave now with rise. Don't use landline ever and have on router RT-AX86U Pro. My options are :- 1. Stay with openreach on FTTP Benefits are they can switch me without me contacting sky during 30 day grace of price rise. Don't need install from…
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Sunday 12am connection issues
Hi all, We’re with Shell Energy for broadband and when it does work (throughout the day time) the speeds are perfectly fine. However, we have an ongoing issue whereby on Sundays when it hits 12am (Sunday night/Monday morning), it disconnects. It isn’t every Sunday but it is very frequently, I’d say around every 2-3 weeks…
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Plusnet is pants
I reluctantly stayed with Plusnet just over a year ago. I'm regretting that decision. I'm on a two year contract for broadband only and, despite it being 'fibre' (to the cabinet) the service is atrocious. I'm lucky to get 2 to 4 Mbps down and less up. Yet I'm about to have an above inflation increase on my £21.73pm bill.…
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Leaving Virgin media
My Virgin media contract runs out on 2 May. If I give them notice on 2 April, are they obliged to continue until 2 May? Should I switch to another provider now (and pay two companies for the next month), or wait till just before my Virgin contract is up? Thanks!
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Broadband acting unlawfully?
Hi there, I've just noticed something with my Onestream broadband, I looked at my contract summary and it says: "On 1st April each year your standard monthly fee will increase by an amount equal to the Retail Prices Index rate published by the Office for National Statistics in March plus up to 3.9%" Note that they said…
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Sky Price Increase leaving Broadband keeping tv
I am unsure of the answer to this and wondered if anyone else has been in same position before I contact SKY. I am tied in to my 18 month SKY TV and FTTP 500 plan until 12th June. I can see that I can exit my broadband FTTP 500 plan early due to the price increase but not TV element. Can I simply place my order with…