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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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Onestream broadband
Does anyone have any experience of this company? I know they are fairly new to providing home broadband but I can't find any reviews anywhere , any advice welcomed, thanks
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Broadband acting unlawfully?
Hi there, I've just noticed something with my Onestream broadband, I looked at my contract summary and it says: "On 1st April each year your standard monthly fee will increase by an amount equal to the Retail Prices Index rate published by the Office for National Statistics in March plus up to 3.9%" Note that they said…
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Vodaphone voucher
Hi I'm at a loss I had my broadband fitted in March this year but I haven't received my vouchers and I don't have a link or email with any notification of these vouchers or how yo claim them
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Sky April 2024 increase (please check yours)
I have had an email from Sky saying they are going to put up there prices in April by 6.7%. I understand this is in the contract when I signed up (not that I agree about mid contract price changes by the way) However doing the math it looks like I am being over charged + Sky are rounding up, I would just like people to be…
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Buying an EE router for BT Broadband... will it work?
I currently have BT 900Mb package. Happy enough with the package but I know that their hubs are not WiFi6. EE now for full fibre packages offer a WiFi 6 router.... question is - if I buy the WiFi6 router independently (EE branded), will it work with my BT Broadband package? If it will, will I actually see any benefit given…
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Recommendations for Email Service Provider that can be used in my Web Browser
Good Morning My discussion title may not be correct because I don't know what the correct terminology is. I currently use BT Basic Email which I use on my Web Browser. As a lot of people will be aware BT apparently "Upgraded" their email system about a month ago which has actually turned out to be a major "Downgrade" for…
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Shall I upgrade my BT BB to EE?
Contract due to expire next Monday, keep getting me email asking me to upgrade to BT EE and the price seems more expensive. Can I just stay with BTand not upgrade to EE? Also considering to go with Vodafone. Any recommendations pl for cheap BB essential? Thanks
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Open reach charges
Hi I have just realised that my ISP has billed me this month for a BT Openreach engineers visit. This was back in April 2022. BT have been out a few times and sorted faults and the report says I refused work to be done. I have never refused any work to be done. Can they do this.
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Onestream fibre bb
Anyone got any experience of them? i live in Devon and have had terrible bb for several years (breathing a sigh of relief that shell bb is coming to an end it's been diabolical service and provision). Just signed up to Onestream by phone, and am calling them as their email confirmation has a different monthly price to the…
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V4 Telecom
Does anyone on this forum use V4 Telecom? My parents who are in their 80's were unwittingly signed up to V4 a couple of years ago when they were with Talk Talk and getting a bad service. The method of signing up was an unsolicited call which I was not happy about once I found out which was some time after my mum had signed…
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Vodafone broadband 12.7% price increase
Hi all, After reading a number or articles coming out about price rises of broadband I am shocked to see how understated Vodafone broadband price increases are and useful for people to be aware of. Based on the details in their contract the price increase is based on (pre discounted rate) x (CPI + 3.9%) So let's take their…
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Sharing home internet with 37 others - what solutions to improve connectivity?
I've just moved into hostel accommodation and am sharing internet with 37 others. This means I can barely get connectivity at a consistent level. I've heard about tethering to my phone, but I'm not sure what other options there are. Can anyone please help? I have done online searches, but they result with how to improve…
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TalkTalk and social tariffs
TalkTalk are NOT offering a social tariff any longer I think that this is a mistake that will come back and bite them.... I thought that all ISPs had to offer cheaper rates but I am wrong
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Broadband/TV - renewal of contract
A recurring complaint on this and other forums is the anxiety and difficulty when agreeing a new contract with the Broadband/TV service providers. It strikes me that one of the problems is that some of the providers do not publish a menu of items with prices. So essentially you never know if you are getting a good deal, a…
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Virgin Media bundles
I took out an 18month virgin media broadband and TV bundle for black Friday 2022. Its due to come to an end. I currently pay £38pm but it is due to explode to >£180pm for the package I have (virgin TV with all Sky Sports and BT Sports), netflix, disney plus. Clearly I don't want to pay the £180pm. When is the best time to…
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virgin is coming
hi all, as the topic says my house is getting virgin couple of questions, the road works are getting done in stages, im looking at online roadworks and it seems like virgin are not going right inside the estate as no rd works planned is that normal also ive just had a flyer through th letterbox telling me its coming, its…
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Now Broadband overcharging
A month ago I received the out of contract email, which I get every year around this time, stating quite unambiguously what I'm paying now and what are my options going forward. It clearly states "Do nothing and continue with your existing membership for £23.50 a month Or Pick from one of the packages below available to…
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Having to use housebuilders' internet 4 years after moving in
We live on a new-ish build estate and as is becoming more common. had to take the housebuilders' internet service as no other providers were active. All was good for the first 3.5 years but recently it breaks for the whole estate several times a week. Outages are often short, only a few minutes at a time but still very…
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Plusnet is pants
I reluctantly stayed with Plusnet just over a year ago. I'm regretting that decision. I'm on a two year contract for broadband only and, despite it being 'fibre' (to the cabinet) the service is atrocious. I'm lucky to get 2 to 4 Mbps down and less up. Yet I'm about to have an above inflation increase on my £21.73pm bill.…
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Is 150 mbps broadband necessary for most people?
Hello, I'm with Sky broadband on a very low speed - at around 11mbps - which is perfectly fine for me. I have no issues with it - just the cost of it at around £35 per month. I'm looking to switch company but I'm now seeing very high numbers in terms of speed, like 150 mbps with Community Fibre and Hyperoptic (I'm in…