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Ideal Home Show free tickets via MSE
I managed to get 2 free tickets for the Ideal Home Show, when I first applied it advised children under 15 go free and from memory they do not need an actual ticket. I have since contacted SEE tickets and they have said all of the 'infant' tickets have reached capacity and that I need to visit the box office on the day and…
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Cineworld - Bait and Switch
Purchase a "MyCineworld Plus" card in Oct 2021 (valid 1 year) and used ot once so far. Just gone to book tickets for half term break and the card has been cancelled. Spoken to their customer services and they cannot reinstate the card (technical issue from their side). Initial payment to be refunded (£5.95) and told to buy…
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Viagogo reselling tickets
So I had purchased 2 tickets to a gig ages ago. Unfortunately due to circumstances my friend and I cannot go. As it is close to the gig date I listed them on 3 sites. Viagogo, ticketmaster resale and gumtree. I put them on sale last week by the way. I finally sold them both the end of last week on ticketmaster resale. I…
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Ticketmaster Refund Help!
I’m at my wits end and looking for advice pls! My first post in this forum as you all offer such good advice, let’s hope you can help me 🤞🏻. A group of 5 of us booked/paid to see Michael Bolton in Oct 2020, it got rescheduled to Oct 2021. In September 2021 I had to have an urgent and unexpected operation resulting in me…
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Covid non-attendance
I purchased two a pair of Hamilton tickets for 1 January 2022 from Ticketmaster for £388.50 with my Barclaycard - Victoria Palace Theatre London However, on 29th December I tested positive for Covid and my partner tested positive on 1 January 2022 I tried to cont6act the theatre and Ticketmaster - both referred me to the…
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Complaint ignored by venue, next steps?
It's quite a long story and I'll add the whole story at the end for context but in summary, I've sent 4 emails and waited just over SEVEN weeks with no response from a music/events venue regarding a complaint and refund request. They have acknowledged receipt of the emails by replying to say they have passed them on to the…
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Cancelled Event purchased through SEE Tickets?You may have been UNDER refunded
Hi All If you purchased tickets for an event through SEE Tickets
and that event has been cancelled due to the Pandemic or otherwise, you may be
due a further refund, as it appears now that SEE Tickets have been withholding
a certain element of the booking fee, which should have been returned to the
customer. When some…
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Birmingham ultima arena
Wondering if someone could advise on car parking at ultima arena Birmingham ? Both my wife and I have reduced mobility and use walking sticks . We are attending the queen concert in June and curious as to the availability and ease of parking for the Arena on a very busy night as it is our intention to book a hotel and…
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Gifting a London culture membership - any ideas?
I wonder if you might be able to help me pick a good-value membership for someone in London who enjoys concerts, art galleries, theatre, museums, cinema - everything and anything cultural really. A few friends are clubbing together and our budget is £100. I like the idea of a Tate membership (£84/year) or Barbican…
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Ticketmaster refunds
I requested a refund from Ticketmaster for 1 ticket for a now twice postponed concert which was booked 2 years ago as one of our party can't go - it went through on their automated system - fine I thought until I realised that the card they refunded (Asda Credit Card) no longer exists ! Ticketmaster have informed me that I…
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Concert ticket prices
Can someone explain ticket prices for me please, I'm looking to purchase tickets for Adele Hyde Park 2022, Ticketmaster has sold out, Google searches gives numerous vendors, having looked at Viagogo, tickets selling for £566.00 per ticket, alongside the price of the ticket it has "FV" face value = £97.25, I'm confused when…
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£10-£50 West End theatre tickets
£10-£50 West End theatre tickets If you use either a Mastercard (credit or debit) you can register at Priceless London to get early access to £10-£50 tickets for over 50 West End shows. Tickets are for London performances throughout Jan and Feb 2022. If you don't have a Mastercard, no worries - discounted tickets will be…
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Refund due to Coronavirus policy
Hi, I have tickets for a show, but I feel the theatre isn't taking adequate covid precautions (merely asking people to wear masks while moving around the auditorium. Another local venue is doing spot temperature checks, requesting masks full time and covid passes). Have I got a right to a refund - they're refusing now. As…
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Extortionate concert ticket charges
I’ve just bought 2 Andre Ruie tickets for Wembley at a face value price of £105 each but been charged a wapping £36 in charges to complete the transaction. That’s an additional 17% on top. That’s £5 facility fee-what’s that? £21 service fee-what’s that? And £11 credit card fee-what’s that for? What’s more there were no…
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Free Ideal Home Show Tickets
I managed to get free tickets on here for Friday 26th November however I inadvertently ordered four, i.e. two on the top line and two on the bottom. I then thought maybe I had ordered two adult and two child tickets, so when I printed them I checked them but none of them say child on them. A friend of mine ordered a child…
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Should we be offered a refund?
We bought tickets in April for a show in September this year. When we bought the tickets, only a fraction of the seats were being sold as social distancing was in place. The theatre has since sold all the other tickets for the performance and we no longer wish to go for safety reasons. I have asked for a refund for this…
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Festival main acts pulled out due to COVID
Hi My daughter-in-law bought 2 x tickets for ALD+LDN this weekend but with 1 week's notice they've said that 5 out of the 30 acts have had to pull out because of COVID restrictions - this included the 3 main acts (which is who she wanted to go for). They're saying no refunds because it's still going ahead but they aren't…
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Cinema MoneySaving tips & tricks
Have you seen the Cinema MoneySaving tips & tricks blog? It's usually updated a few times a year, and includes the top deals you can expect to find for each day of the week. Got any cinema tips of your own? Please spill!
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Are Viagogo Gaslighting their customers? No Tickets, Refund outstanding and legal rights
I foolishly purchased tickets to see Royal Blood in Bristol on 21st July from Viagogo and was told that my tickets would be sent via an 'app'. I dutifully dowloaded the app using the same email address as the booking and then the 'gaslighting' began. I received an email saying I had 'received' the tickets. I hadn't. I…
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Holiday credit note
Holiday to Poland been cancelled but company only offered a credit note for approximately 60% of amount I paid. Insurance wont cover it. Any suggestions what can be done?