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Inconsistant bills.
A bit confused about our Southern Water bill. Can anyone help? Last July we were billed £222.35 (13 Dec 06-05 Jul 07) which seemed rather a lot. I phoned them and was told that it was correct and the meter doesn't lie. This July we've been billed £88.93 (10 Jan 08-30 Jun 08) which of course we're much happier about. It was…
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Trying to lower the water usage in our home...
but even though we've cut down the amount of water we've used the monthly bill doesn't shrink! I've checked the bill and compared it to past months as well as June's bill from 2007 and we've done a good job in keeping our water use down. The thing is that our sewer fees have increased and in turn is keeping our bill the…
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Three Valleys Water Moneymaking Scam on Call Outs
I have recently had a dreadful experience with Three Valleys Water trying to illegally charge me. I complained to Ofwat, who sorted it faster than I could say 'leaky pipe'. I want to make sure other people know what's what, so here goes. Short Version Three Valleys Water try to charge customers hundreds of pounds to…
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"Love for Water" Survey
Hi! What incentives would you prefer in order to save water? :j This survey aims to exactly find out that!! www.loveforwater.org Takes only 8 minutes to complete! Survey closes on Wed 8 August. You may win a £20 Amazon Gift Certificate! Some background Recently, the global freshwater crisis issue has received much…
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I think my water smells
It sounds weird but I think my water smells. i have a shower, get out and dry myself with a towell and it smells. I can't decide if its the water from me, the water on the towel or perhaps the water the towel has been washed in. The same sort of thing when i wash the dishes. When dring they the water smells. Is is the…
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Water bill has doubled - HELP!!
Hey guys, Im in the process of moving house to a newer bigger place. Just contacted my water company to change address and they informed me that my bill will double because the new house was built after 1990 or something. Apparently theres nothing I can do about it either?? How come, can anyoner give me any info on this…
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Refused a water meter
I applied to Thames Water to have a meter fitted to my house. They came and inspected the hole, said too many other utilities come out of this hole so i couldn't have a meter. I offered to dig another hole! but still no joy - how fair is that.
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Could ants have interfered with our water meter?
So annoyed typed a really really long message and the internet connection disspeared along with my message!:mad: So heres the shorter version.... Basically at the end of 2004 we got a bill from anglian water which was almost double its normal amount. Anglian Water came and looked at our meter, were going to replace it then…
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worktop
Hi My Ikea kitchen will be completed soon but still no worktop ordered nor tiles. I may go for granite. Can anyone recommend a company which does granite worktops with undermounted sinks at a price cheaper than B&Q and other shops/online businesses? I thought it might be cheaper to buy direct from mines in the UK or a…
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UU still not sorted out an account...?
Hi all I moved into a new place at the end of May. I, dutifully rang all the appropriate people, including United Utilities. UU say they have no record of my property every having been registered for an account with them. This is despite the flats having been converted in 2001, and despite the fact that (if we say that I…
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On A Water Meter With Anglian Water & On Benefits/3 Or More Children
i just looked on anglian water website and it looks as though i am entitled to their watersure reduced rates. if you are on a water meter and on benefits or have 3 or more children or medical condition (they list the ones that apply) then u can get reduced rates. download an application form and send it off. the reduced…
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How long does U.U take to handle a complaint?
Sorry its a bit of a long one. I have been having problems with U.U. doing repair work in the rear of my property since 01.12.07. They have dug up my yard twice, not jet washed it- even though it was flooded with human waste and basically fobbed me off. On the final visit to point my yard- the previous sub contractors had…
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Customer side leak
Following Thames Water renewing the mains in my street last year, I recently got a letter from them advising I had a customer side leak. I could arrange a repair myself or have them investigate and fix the first leak they found for free, thereafter there would be a charge, all I had to do was sign a form giving them…
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Does this sound right to you?
Hi I have a bit of a query regarding my water bill. We bought a brand new 3 bedroomes house exactly 2 years ago, water meter and all. There's my hubbie and I and our 11 year old son here. In my first year I contacted Yorkshire Water and asked to pay by budget plan (DD monthly) they charged me at £34 pm. At the end of that…
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Increasing Hot Water Pressure
We've just moved into a new house in Edinburgh and we have really low hot water pressure in the bathroom and the shower room. Seems in the Kitchen the hot water pressure isnt too bad, nor do our neighbours indicate to us it may be a supply issue As such im wondering if its a good idea to install a pump and what sort to go…
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Is the landlord responsible for the cost of leaked water?
Hi, I'm a tenant in a property that has a water meter fitted. When I moved in I noticed the previous tenants water bill was far too high. An engineer from the water board checked the meter and said the meter was fully functional. When we leave the property and compare the meter readings on our return, the meter is showing…
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increase in daily water usuage?
i am a customer of severn trent ,we moved into a new house so have a meter fitted. our last bill showed our daily water usuage had increased for 0.7 a day to 0.37 a day.the bill shot up from £100 to £186 for six months. we checked we didn't have any leaks by reading the meter last thing at night and first thing in the…
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Water Meter - Tenant
I am a tenant and have been living in the house for a year now. I would like to get a water meter installed by I don't think the landlord will really want me to as it's a three bedroom house. I live alone, I don't have a washing machine, never take a bath (shower only) so water consumption will be about 6 five minute…
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Some advice?
Hi all hoping someone can help. I moved into a new build in Aug, contacted all the suppliers and asked for accounts to be set up, all but the water did so. I contacted them again 3months after and was told it was being sorted. I am now moving out so have contacted theam again as I don't want to leave debts - I want to pay…
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Blocked Sewer
Hi All, I would be very grateful for some advice on the following situation: My neighbours have had some sewage backing up into their property and called out some drain guys on Saturday to have a look. They were there a while and now need access to all the properties in the terrace. No problems, but yesterday my neighbour…