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Husband Died - EE want to increase contract length & monthly cost to transfer contract into my name
I would really appreciate some help - I am usually quite tech and money-saving savvy, but my husband's death 8 weeks ago has knocked me for six, and I am really struggling to know what to do for the best. My late husband took out a 2-Year contract with EE for full-fibre 500 broadband and a landline phone in March 2025. The…
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Do I need a land line?
I’ve just had my Broadband renewal quote from EE. Again, it’s gone up quite a bit for the same service. With EE I have Broadband and a land line. The land line seems to add quite a bit to the cost of my Broadband and I’m not really sure I need it. I do have my GiffGaff mobile and never use any ‘minutes’. Would I be able to…
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Can UK customers get Landline from one company and Broadband from another company?
Can UK customers get Landline from one company and Broadband from another company?
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Trying to leave talktalk
So TT are being taken over shortly by utility warehouse. I got an email saying that I can leave now before 31st may penalty free. Well that's what email says. I looked at Vodafone and went thro the first few steps to see what is available. I got a email from TT saying my transfer is happening and I will incur a charge of…
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BT Complete wifi add on issue, BT solution doesn't suit...
Long story short, 6 months ago I signed up to BT full fibre 900 with complete wifi add on £10 per month can cancel 30 days notice, I have this in writing from BT on the contract. I phoned up to cancel the £10 add on, I was told this cant be done as its 24 month agreement. I provided the proof and their solution is that I…
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Why do different ISP's list different potential fibre capability?
I have been considering getting a social tariff broadband for a few years now, I hardly use the internet so I manage with mobile or visit a neighbour if I have something big to download. I saw the MSE Social Tariffs page and it seems that BT is the cheapest but I thought I would look into paying a bit more for a faster…
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Sky Broadband Call Package
I'm trying to switch to Sky Broadband but it seems to take me through the entore process without letting me choose a landline phone package and just automatically gives me a payg package in the basket? I want an anytime call package Is there no way to select this or add it on? The only add on options in the entire process…
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EEWIFI / BTWIFI - Finally time to Dump BT after 40+ years as customer????
I have been telling my uncle and aunt to DUMP BT and get an MSE deal for ages but they have a unique household and are loathe to change suppliers despite obscene pricing. MSE deals for Fibre Broadband start at around £19 a month, well they are paying around £75 a month for Broadband and another £35 for Sports which only…
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Contract was no price increase for 24 months - they reneged in less than a year
I have a phone call recording of when I signed up to Sky. I clearly said I didn't like the mid-contract price increases and the person on the phone offered 24 months no price increase and I accepted. Less than a year on and I get an e-mail saying they are increasing prices by £3 a month and gave me 30 days to call them to…
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Have broadband prices taken a dip in recent times?
My BT broadband has gone up in price. It's now just over £40/month for broadband only. 300mb connection. Thankfully the contract ends in August because I'll be on my way at that price! Just now had a look to see what's out there on offer. MSE show Sky, YouFibre, Virgin, PlusNet all in & around the £20/month marker. Ok a…
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Many other people still on PSTN/copper broadband?
I know it was just under one fifth of households towards the end of last year. We are still on our copper line and it's doing the job, on some retained deal from The Phone Co-op that hasn't motivated us to switch. I thought a line fault in February might have been our time, but to my surprise Openreach mended it after a…
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Denied broadband due to credit checks when moving
Hello, First time here so bear with me if this is a mess of a post! I'm moving next week into my very first home and I have been trying to get on top of broadband ahead of the move I work from home 4 days a week so thought being proactive would be the best, especially with the time it takes for them to install it! I…
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Haggling with EE with multiple networks in the area
Has anyone had any luck when haggling with EE? Where I live, there are three fibre network providers: OpenReach, CityFibre, and County Broadband. After a lot of faff, Openreach finally managed to thread the fibre to my house. Now I'm more than happy with EE, but has anyone managed to haggle with EE when in the CityFibre…
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Leaving Gigaclear
Has anyone tried to leave Gigaclear? I was on a promo contract and now the deal has finished the price has shot up. I've found a new much cheaper provider who said they'd handle all the switching process, yet now it seems they can't as Gigaclear won't let new providers deal with cancellation and switching. As I'm out of…
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Globlinker 2GB/month data "for life"
Anyone else come across the Globlinker 2GB/month free data portable mobile hotspot device? Looks like for £125ish upfront you get a mobile hotspot that includes 2GB data every month for free for life. Is this a scam? Is this based on the presumption 2GB/data will be close to useless in a few years and they are relying on…
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BT/EE
I'm a little confused. I was switched to EE from BT last time my contract was up. But I continually see people on here talking about renewing their bb with BT. So what is the score, is BT for business or not. Or are all these people businesses? on here
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BT Broadband Warning: Incompetent and Contemptuous
A warning for anyone considering BT Broadband: We have had a contract with BT Business for many years for our home telephone and broadband. In September 2025 I applied to switch to “full fibre” broadband, which I was told was available for my property. 6 months later and after about 4 visits from different engineers, and 2…
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Switching to sky full fibre
Trying to switch to sky full fibre from bt bb and digital voice. I cannot complete the switch as the system won’t recognise my number and flags no landline service at this address. Has it happened to anybody before
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Broadband changing provider
Morning all. I hope you're doing well. This is probably going to be a dim question, but I'm a bit confused. I've been with TalkTalk for ages for my Broadband and landline. I'm not particularly unhappy with them although when something goes wrong its really really difficult to get hold of anyone to help me. I'm paying…
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Flaw in system or is my company dodgy?
Is there a flaw in the system to leave after a Broadband contact finishes, or is my Broadband company dodgy? I tried to do everything correct to leave a Onestream Broadband contract at the end of it in March, without any added fees, even though they made it difficult, as said I couldn't contact them before 30 days to…