Yes that doesn't sound as good as what I was offered on online chat.
Try this link for the chat
sky.com/reviewmyoptions
This online chat never works, always says Busy! Any other online chats that deal with retentions ?? Got 10 days left till i'm cut off!! £83 is the best offer so far for sky tv with sports, HD pack & BT Sports + fibre broadband.
Sky disconnected me 9 days ago, I have only had one message from them which was about returning my equipment and the returns box arrived this morning, I was paying £30 for the below package before my deal ended and the best offer I have received ( about a week after I gave my notice ) from them is:
Sky Signature £16 Ultimate TV £6 Sky Sports £12 Sky HD £3 Sky UHD £2
One-off admin charge £20
Total £39
I am assuming since they have sent me the box to return my equipment that I won't be getting any more offers?
I got cut off 3 weeks ago had some missed calls from sky finally got in touch yesterday. Offered sky Q signature for £16 and £50 credit got superfast BB for £22
Yes that doesn't sound as good as what I was offered on online chat.
Try this link for the chat
sky.com/reviewmyoptions
This online chat never works, always says Busy! Any other online chats that deal with retentions ?? Got 10 days left till i'm cut off!! £83 is the best offer so far for sky tv with sports, HD pack & BT Sports + fibre broadband.
I had a chat today using the link - I ended up removing BT sport for now and will probably see if I can negotiate it into the deal in a couple of weeks/month when I negotiate the renewal for broadband as the new renewal price did not seem good. I have everything else - Sports, Cinema, Kids, Ultimate, Signature, UHD and HD for £44.
Sky Signature £18 Ultimate TV £6 Sky Sports £6 Sky HD £3 Sky UHD £1 Cinema £11 Sky Kids £1
A week or two into cancellation and decided to give the chat a go today. Was paying £32 for the below package and after a lot of negotiating only managed to get them down to £42 for renewal so decided t cancel. After todays discussion I accepted £40. Stood firm on not paying the admin fee which was eventually reduced to £10 and then finally got the £10 credited back. Happy with final price, think if I had broadband I`d have more bargaining power.
3.975 kWp System, South facing, 21 degree pitch, 15 x Canadian Solar Elps, Samil Inverter, location NE Scotland (Fraserburgh) Bring on the Sun :beer:
A week or two into cancellation and decided to give the chat a go today. Was paying £32 for the below package and after a lot of negotiating only managed to get them down to £42 for renewal so decided t cancel. After todays discussion I accepted £40. Stood firm on not paying the admin fee which was eventually reduced to £10 and then finally got the £10 credited back. Happy with final price, think if I had broadband I`d have more bargaining power.
What link did you use to get to the live chat please?? seems to be many different live chat departments!
Yes that doesn't sound as good as what I was offered on online chat.
Try this link for the chat
sky.com/reviewmyoptions
This online chat never works, always says Busy! Any other online chats that deal with retentions ?? Got 10 days left till i'm cut off!! £83 is the best offer so far for sky tv with sports, HD pack & BT Sports + fibre broadband.
I had a chat today using the link - I ended up removing BT sport for now and will probably see if I can negotiate it into the deal in a couple of weeks/month when I negotiate the renewal for broadband as the new renewal price did not seem good. I have everything else - Sports, Cinema, Kids, Ultimate, Signature, UHD and HD for £44.
Sky Signature £18 Ultimate TV £6 Sky Sports £6 Sky HD £3 Sky UHD £1 Cinema £11 Sky Kids £1
I phoned as chat was an endless wait. I removed BT Sport too - it's too expensive (£27 with no contract £24 with) for what you get Accepted £54 for: Sky Signature £18 Ultimate TV £5 Sky Sports £12 Sky HD £3 Sky UHD £0 Cinema £5 Sky Kids £1 Multiscreen £10 Admin fee reduced from £30 to £20 then £0! This was £11.50 less than I'm paying now & £53 less than their 1st offer & £17 less than their 2nd offer Could probably have done better if I'd waited longer - I was only one week into the notice period.
2 weeks until I am fully cut off and sky are not budging or offering any further discount. £82 for the below and £10 admin fee. Pushed very hard on online chat and not getting anywhere.
Sky Signature at £18
Sky Ultimate TV bundle at £5
HD at £3
UHD free
Complete Sports at £6
Sky Cinema at £11
Sky Q Multiscreen at £10 Kids £1
Sky Broadband Superfast, including line rental, pay as you talk calls at £28
Is it worth calling? Or is it the same deals over the phone as online chat?
2 weeks until I am fully cut off and sky are not budging or offering any further discount. £82 for the below and £10 admin fee. Pushed very hard on online chat and not getting anywhere.
Sky Signature at £18
Sky Ultimate TV bundle at £5
HD at £3
UHD free
Complete Sports at £6
Sky Cinema at £11
Sky Q Multiscreen at £10 Kids £1
Sky Broadband Superfast, including line rental, pay as you talk calls at £28
Is it worth calling? Or is it the same deals over the phone as online chat?
Thanks
I've got a week to go before i'm cut off, still not heard anything! Your lucky too get through on a live chat to the correct department. Being trying the online chat for weeks (comeback dept) but it's always busy! and can't get through. Might have to start looking at BT TV as long as all the sports channels are in HD!
Replies
Any other online chats that deal with retentions ??
Got 10 days left till i'm cut off!!
£83 is the best offer so far for sky tv with sports, HD pack & BT Sports + fibre broadband.
Sky Signature £16
Ultimate TV £6
Sky Sports £12
Sky HD £3
Sky UHD £2
One-off admin charge £20
Total £39
I am assuming since they have sent me the box to return my equipment that I won't be getting any more offers?
Sky Signature £18
Ultimate TV £6
Sky Sports £6
Sky HD £3
Sky UHD £1
Cinema £11
Sky Kids £1
Make £2019 in 2019 Challenge - £272.48/£2019
Was paying £32 for the below package and after a lot of negotiating only managed to get them down to £42 for renewal so decided t cancel.
After todays discussion I accepted £40. Stood firm on not paying the admin fee which was eventually reduced to £10 and then finally got the £10 credited back.
Happy with final price, think if I had broadband I`d have more bargaining power.
What link did you use to get to the live chat please??
seems to be many different live chat departments!
www.sky.com/comeback10www.sky.com/comeback10
Did have to wait for an hour or two to get to speak to a human! think the `Message` service finishes at 7pm.
I removed BT Sport too - it's too expensive (£27 with no contract £24 with) for what you get
Accepted £54 for:
Sky Signature £18
Ultimate TV £5
Sky Sports £12
Sky HD £3
Sky UHD £0
Cinema £5
Sky Kids £1
Multiscreen £10
Admin fee reduced from £30 to £20 then £0!
This was £11.50 less than I'm paying now & £53 less than their 1st offer & £17 less than their 2nd offer
Could probably have done better if I'd waited longer - I was only one week into the notice period.
Sky Signature at £18
Kids £1
Is it worth calling? Or is it the same deals over the phone as online chat?
Thanks
Your lucky too get through on a live chat to the correct department.
Being trying the online chat for weeks (comeback dept) but it's always busy! and can't get through.
Might have to start looking at BT TV as long as all the sports channels are in HD!