Easyjet cancelled my return flight. Can I claim for unusable gig tickets and hotel?
in Flight delay compensation
8 replies 101 views
I booked flights with EasyJet for October 2021. In addition to the flights, I have booked and paid for a hotel and gig tickets. In May 2021 (now) they suddenly cancelled our return flight (Wednesday) and there are no alternative flights available until the weekend. This means we will not be able to get back home and therefore will not be able to attend the gig.
Question 1: I know I can get a refund on the flights. Is there anyway I can claim cost of the hotel and gig tickets back from EasyJet too?
The trip was a delayed celebration for my daughter's 18th birthday so, rather than abandon the celebration, there are tickets available for an alternative gig in London and plenty of flights available. Unfortunately, London is more expensive than Liverpool, so the trip will cost more than the refunded cost of the original flight, hotel and gig tickets.
Question 2: Is there any way that I can get EasyJet to pay additional compensation so we can attend the London gig instead.
Note: I paid for Easyjet Travel insurance (Collinson Insurance), but, they have said because 'the airline' cancelled the flight we cannot claim on the insurance. They only offer protection in very very limited circumstances and are a total waste of money - Avoid!
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