Pingit closing down

Stuart_WStuart_W Forumite
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Barclays are closing the Pingit service. Have used it for years, mainly for colleagues to contribute via debit card to leaving/birthday type collections. Will probably use PayPal Money  Pools instead now, unless anyone has any better ideas.


[QUOTE] 

Customer Communications - Non-Barclays linked account

After careful consideration, we've made the decision to close Pingit – we'd like to thank you for using the service.

What this means on 30 June

  • You'll no longer be able to access the Pingit app or use any Pingit payment services or features

What happens to your Pingit Account and any jars

  • We'll close your Pingit Account and any jars you've opened
  • Any scheduled top-ups to your Pingit Account or jars will be cancelled
  • If you have money in your Pingit Account or jars when Pingit closes, we'll return it to the linked bank account you used to register for Pingit. <We have this as <bank name> account ending <XXXX.> This will happen within ten working days of Pingit closing – we'll send you a text message to let you know once we've done this
  • If you have funds in your Pingit Account or jars, and no longer have access to the linked account above, please visit the Pingit website for details on how you can let us know your new details
  • We'll provide you with a final closing statement after Pingit closes for your Pingit Account and each jar you've opened

If you have a Pingit card

  • You'll be able to use your Pingit card for payments as usual until 30 June, when it will be cancelled

If you have a Pingit contactless device

  • You'll be able to use your Pingit device for payments as usual until 30 June, when it will be cancelled
  • We're removing the ability to activate Pingit devices in the app on 17 May. If you own a Pingit device which you haven't yet activated, but would like to, you'll need to do this by 16 May
  • If you own a Pingit device which you activate before 17 May, we'll automatically credit either your Pingit Account or the jar your device is linked to, with the amount you paid for the device, plus any postage costs you paid. You'll receive the money within the first two weeks of June – we'll send you a text to let you know once we've done this
  • If you own a Pingit device but don't activate it by 17 May, please read the information in the FAQs to see how you can apply for a reimbursement of the money you paid for the device

If you have a Volunteer Shopping Device

  • You'll be able to use your Pingit device for payments as usual until 30 June, when it will be cancelled
  • We're removing the ability to activate Volunteer Shopping Devices in the app on 17 May. If you own a Volunteer Shopping Device which you haven't yet activated, but would like to, you'll need to do this by 16 May
  • Please retrieve your device from the person who's using it on your behalf by 30 June
  • If you purchased a Volunteer Shopping Device at a discounted rate using your voucher code and activated it by 17 May, we'll automatically credit either your Pingit Account or the jar your device is linked to with the amount you paid for the device plus any postage costs. You'll receive the money within the first two weeks of June – we'll send you a text to let you know once we've done this

If you don't activate it by 17 May, please read the information in the FAQs to see how you can apply for a reimbursement of the money you paid for the device

If you're due a refund on any purchases made with your Pingit card, Pingit device or Volunteer Shopping Device

  • As Pingit will close on 30 June, we won't be able to pay any refund due into your Pingit Account or jar after this date. You'll need to speak to the retailer to obtain a refund by a different method. Please see our FAQs for more information

If you've scheduled any continuous payments

  • Any continuous payment instructions you've set up using your card or device will be cancelled on 30 June, so you'll need to make alternative arrangements to avoid missing any future payments to a payee

Disposal of cards and devices

  • Search our FAQs on the Pingit website to find out how to dispose of your cards and Pingit devices in a secure and environmentally friendly way

Paym

  • You won't be able to register for Paym using your Pingit Account on or after 24 June
  • If you've already registered for Paym using your Pingit Account details, we'll de-register you from Paym from 24 June – we'll send you a text message to let you know once we've done this. You'll need to sign up again with a different Paym provider to continue to receive Paym payments

If you're using Pingit Giving

  • Any active Giving pages you've created will close on 30 June. You might like to let your contacts know that they have until then to donate to your page
  • All donations received to your page by 30 June will be made to your chosen good cause

We're here to help

You can visit our help pages and FAQs on the Pingit website to find out more information to support you during Pingit closure. To find details about our accessible services, search 'Accessibility and disability' on the Barclays website. For details about how we can support you when you need us, search 'Supporting the needs of all our customers' on the Barclays website.

Your Pingit Team [/QUOTE]

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Replies

  • quirkydeptlessquirkydeptless Forumite
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    ..........

    Retired 1st July 2021.
    This is not investment advice.
    Your money may go "down and up and down and up and down and up and down ... down and up and down and up and down and up and down ... I got all tricked up and came up to this thing, lookin' so fire hot, a twenty out of ten..."
  • atlantis187atlantis187 Forumite
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    oh man 
    i was using this for my halifax £500 spend, what do I do now?
  • funkycreditfunkycredit Forumite
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    oh man 
    i was using this for my halifax £500 spend, what do I do now?
    I use PayPal and send £500 to the wife as money to friends. Sorted. 
  • edited 15 April at 1:14PM
    NedSNedS Forumite
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    edited 15 April at 1:14PM
    oh man 
    i was using this for my halifax £500 spend, what do I do now?
    I use PayPal and send £500 to the wife as money to friends. Sorted. 
    I pay £500 into either pension or ISA each month, and the wife uses hers to pay her CC bill each month. Easy £500 for both of us.

  • edited 15 April at 3:54PM
    MSE_Helen_KMSE_Helen_K Forumite, MSE Staff
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    MSE Staff
    edited 15 April at 3:54PM
    Thanks for your discussion on this. We've now covered it on MSE News: 


    Read the full story:

    'Barclays to close Pingit app and services in June'



    If you haven’t already, join the forum to reply.
  • FingerbobsFingerbobs Forumite
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    Never really saw the point in Pingit, to be honest. I only ever used it as a way to deposit money into a bank account using a debit card.
  • atlantis187atlantis187 Forumite
    1.3K Posts
    Part of the Furniture 500 Posts
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    oh man 
    i was using this for my halifax £500 spend, what do I do now?
    I use PayPal and send £500 to the wife as money to friends. Sorted. 
    I have a paypal account my wife doesnt so how do I go about doing this?
  • edited 16 April at 6:42AM
    quirkydeptlessquirkydeptless Forumite
    1K Posts
    500 Posts Second Anniversary Name Dropper Photogenic
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    edited 16 April at 6:42AM
    oh man 
    i was using this for my halifax £500 spend, what do I do now?
    I use PayPal and send £500 to the wife as money to friends. Sorted. 
    I have a paypal account my wife doesnt so how do I go about doing this?

    I have a PayPal account but I don't have a wife, so how do I go about doing this?
    Ah, got it, sign up to dating sight, check she has or can open a PayPal account, whirlwind romance, marriage, use PayPal and send £500. Sorted.  :)

    Retired 1st July 2021.
    This is not investment advice.
    Your money may go "down and up and down and up and down and up and down ... down and up and down and up and down and up and down ... I got all tricked up and came up to this thing, lookin' so fire hot, a twenty out of ten..."
  • JersyJersy Forumite
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    Is there any contactless services like this which you can get a key fob for?
  • ObeorthObeorth Forumite
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    Never really saw the point in Pingit, to be honest. I only ever used it as a way to deposit money into a bank account using a debit card.
    They were trying to compete will the likes of Revolut and Google in the payments arena.

    Hopefully this means they finally start supporting Googlepay as an elderly family member refuses to change banks but get annoyed with the lack of reliability and functionality of the Barclays app alternative. 
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