HATTON GARDEN METALS Feedback Thread

ToniCattini · 9 October 2020 at 5:11PM

Fantastic service! I used HGM for the first time yesterday. Posted package yesterday evening and the money was in my account first thing this morning! Exact amount they had quoted. Quick and simple to use, keep you updated every step of the way, very professional. Can not recommend enough!

JGB1955 · 9 October 2020 at 5:17PM

I agree about the 'doubts' regarding all the first time posters but... yes, I sold some 'dated' gold items that my mother had left me and received over £500 very promptly. I would definitely use them again... but have run out of relations to leave me their outdated jewellery!

SevenOfNine · 1 December 2020 at 9:45AM

Trying to decide between HGM and Gold Traders UK to get rid of some inherited old jewellery, I have 1994 valuations.
Gold Traders do seem clearer about what they do with 'stones' on their website, what I have are described in the valuations as 'paste' anyway, & the gold isn't isn't hallmarked but says 'tested as', all purchased in Burma (Myanmar) &/or India.

Never done this before, & not feeling too confident! HGM's website just doesn't seem to massively user friendly, I appreciate I'm no doubt being a bit dim but "complete the on-line form", that I haven't actually managed to locate (yet), isn't inspiring me with confidence.

JDPower · 1 December 2020 at 6:47PM

SevenOfNine said:

HGM's website just doesn't seem to massively user friendly, I appreciate I'm no doubt being a bit dim but "complete the on-line form", that I haven't actually managed to locate (yet), isn't inspiring me with confidence.

Have you tried starting here and entering your gold details?: https://www.hattongardenmetals.com/sell-scrap-gold.aspx

SevenOfNine · 2 December 2020 at 10:42AM

JDPower said:

SevenOfNine said:

HGM's website just doesn't seem to massively user friendly, I appreciate I'm no doubt being a bit dim but "complete the on-line form", that I haven't actually managed to locate (yet), isn't inspiring me with confidence.

Have you tried starting here and entering your gold details?: https://www.hattongardenmetals.com/sell-scrap-gold.aspx

Thanks, I just went & stuck a weight in & I think that was my problem! It does seem to proceed from there - but I have numerous items, many I can't weigh gold because of paste stones (I don't want to dig them out myself) & 'tested as' for the CT, according to valuations. I think I need to play about with their system, I've just found Gold Traders a bit more user friendly.

I'm a bit of a face-to-face person, maybe I'll wait until covid eases enough & go to the Hatton shop in London. Thanks.

JDPower · 2 December 2020 at 6:33PM

SevenOfNine said:

JDPower said:

SevenOfNine said:

HGM's website just doesn't seem to massively user friendly, I appreciate I'm no doubt being a bit dim but "complete the on-line form", that I haven't actually managed to locate (yet), isn't inspiring me with confidence.

Have you tried starting here and entering your gold details?: https://www.hattongardenmetals.com/sell-scrap-gold.aspx

Thanks, I just went & stuck a weight in & I think that was my problem! It does seem to proceed from there - but I have numerous items, many I can't weigh gold because of paste stones (I don't want to dig them out myself) & 'tested as' for the CT, according to valuations. I think I need to play about with their system, I've just found Gold Traders a bit more user friendly.

I'm a bit of a face-to-face person, maybe I'll wait until covid eases enough & go to the Hatton shop in London. Thanks.

That might be the best option for your piece of mind if you're nearby. There are enough genuine comments here amongst the spam to suggest HGM are trustworthy, but might be an easier decision face to face when someone can test and explain the valuation in front of you.

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