Free AppleTV Ap is offering purchases only

Here’s a long shot. My wife has just purchased a new Apple iPhone via Car phone warehouse, which came with 12 months free ATV. Over the weekend we watched Greyhound as some may know a brand new film. We chose to have another look yesterday and everything we looked at was purchase or rent, including the old offerings. It seems ironic the new kid on the block was free, but the rest is chargeable. Are we doing something wrong?.
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