Deferred/delayed state pension

Hi
My mother never really discusses her finances with me but she mentioned today that she made a phone call about her pension.  She is currently 72 years old and as she is in fine health still works.  She has never claimed her pension and the person she was talking today said she would be entitled to quite a large lump sum due to her not taking her pension when she was 60.  This is all new to her and obviously me as well but I appreciate anyone's thoughts on this.  Details are fairly sketchy as the person said they would come back to her with the lump sum/pension calculation.

All comments much appreciated.
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