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Avro Energy - poor customer service
in LPG, Heating Oil, Solid & Other Fuels
6 replies 161 views
I started a switch to this company. The Direct Debit failed. I don't know why. But rather than contact me to tell me this had happened and organise a different payment they simply ended the switch and then couldn't undo it. The head of finance could do nothing to help and wouldn't give her surname when asked to report this issue. My existing supplier will now default me to an expensive standard tariff until I can complete a different switch. I guess I had a near miss. Hopefully i'll be better off with the alternative supplier I have now started a switch to. VERY poor company, be warned!
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