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NHS discount -now costs £10

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NHS discount -now costs £10

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cp00009cp00009 Forumite
2 posts
First Post
I upgraded my Vodafone mobile yesterday and was told there is now a £10 charge to continue to receive the 15% discount as an NHS worker. I have never been charged this before having been a Vodafone customer for many years. This seems a very bad business decision especially in light of the current pandemic and the hard work of all of those in the NHS.





Replies

  • mrochestermrochester Forumite
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    cp00009 said:
    I upgraded my Vodafone mobile yesterday and was told there is now a £10 charge to continue to receive the 15% discount as an NHS worker. I have never been charged this before having been a Vodafone customer for many years. This seems a very bad business decision especially in light of the current pandemic and the hard work of all of those in the NHS.





    I paid £10 for the Vodafone NHS advantage scheme back in 2017 so it’s been like this for a while. 
  • chisterychistery Forumite
    105 posts
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    Indeed, not new at all. You may have got away without paying it before, but the Advantage discount has had a fee for years.
  • cp00009cp00009 Forumite
    2 posts
    First Post
    I have clearly been lucky or unobservant so thank you for letting me know. However, it still doesn't feel right to charge to get a discount -it is the principle rather than the amount.
  • simaxsimax Forumite
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    If you’re unhappy paying the £10 fee, then don’t and pay full price. Your call.
    I spent 25 years in the mobile industry, from 1994 to 2019. Worked for indies as well as the big networks, in their stores also in contact centres. I also hold a degree in telecoms engineering so I like to think I know what I’m talking about 😂
  • Paully28Paully28 Forumite
    187 posts
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    Is the discounted price including the £10 better than you can get elsewhere?
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