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NHS Prepayment Certificate

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Hi, I have just bought a prepayment for prescriptions as I now need presriptions 4 a month. I do not have access to a printer as I am not at work at present due to illness. Can I show the Email with my certificate number at the pharmacy?
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  • sherambersheramber Forumite
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    Do any of your friend or family have a printer? If not, you will have them to send you a certificate through  the post.
  • edited 10 June at 2:43PM
    zagfleszagfles Forumite
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    edited 10 June at 2:43PM
    Yes, just show them the email on your phone if they ask, but they usually don't IME. They don't send out certificates any more.
  • boots_babeboots_babe Forumite
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    I have never printed mine out, just show on my mobile phone. Although under the current Covid circumstance, they always say they don't even need to do that.

  • sherambersheramber Forumite
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    zagfles said:
    Yes, just show them the email on your phone if they ask, but they usually don't IME. They don't send out certificates any more.
    What do people who do not have access to a computer /printer or   smart phone do?
  • edited 12 June at 8:48PM
    Spoonie_TurtleSpoonie_Turtle Forumite
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    edited 12 June at 8:48PM
    sheramber said:
    zagfles said:
    Yes, just show them the email on your phone if they ask, but they usually don't IME. They don't send out certificates any more.
    What do people who do not have access to a computer /printer or   smart phone do?
    They probably wouldn't have been able to apply online in the first place if that were the case ;)
  • Important update! We have recently reviewed and updated our Forum Rules and FAQs. Please take the time to familiarise yourself with the latest version.
  • stef73stef73 Forumite
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    I've never been asked to show mine dont have a copy  , had it for 3 years now 
  • MarkN88MarkN88 Forumite
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    You can just tick the relevant box I’m assuming because when scripts are then checked by the NHS Business Service Authority, if you have ticked to say you have a certificate and you actually have then it will match and obviously someone that didn’t, would then be fined. 
  • sherambersheramber Forumite
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    sheramber said:
    zagfles said:
    Yes, just show them the email on your phone if they ask, but they usually don't IME. They don't send out certificates any more.
    What do people who do not have access to a computer /printer or   smart phone do?
    They probably wouldn't have been able to apply online in the first place if that were the case ;)
    I could apply online but I do not have a smart phone.
    if they don't send out certificates any more , as  zagflies says, then  what do those   who do not have a smart phone do ?
  • stef73stef73 Forumite
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    On the website says you can telephone or apply at some pharmacies if you cannot access online .
  • Spoonie_TurtleSpoonie_Turtle Forumite
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    sheramber said:
    sheramber said:
    zagfles said:
    Yes, just show them the email on your phone if they ask, but they usually don't IME. They don't send out certificates any more.
    What do people who do not have access to a computer /printer or   smart phone do?
    They probably wouldn't have been able to apply online in the first place if that were the case ;)
    I could apply online but I do not have a smart phone.
    if they don't send out certificates any more , as  zagflies says, then  what do those   who do not have a smart phone do ?
    Ah I see. Well they do tell you on the page before starting the application that they don't send them out, so you could phone or write to them https://www.nhsbsa.nhs.uk/help-nhs-prescription-costs/prescription-prepayment-certificates-ppcs
    Even if they don't send out any cards, logically speaking they could still send a paper copy

    Or ask a friend to print it out for you.
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