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Three support problems
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Having problems with Three mobile at the moment. Data connection has been pretty solid for the last 2 years, averaging about 60Mbit/sec. This is quite a lot faster than our Fibre broadband. Since the last mast maintenance about a month ago, the data connection drops on average twice a minute, which is very annoying as you can imagine. There is currently a 20% discount on EE sims for staff and students via StudentBeans website. It's time to try EE I thought. To cut a long story short, Three have been experiencing "systems problems" for the last 48hrs perhaps more, and are not able to cancel accounts - whaaaaat! I logged into my account online, and tried to initiate a chat. "Please fill out your details (Name, phone number) etc before we start the chat". I get through to someone who introduces himself as Benedict, who says that my name doesn't match my phone number - uh, oh" Anyone else having problems with Three?