2.8K posts

This thread follows a conversation on another thread, which I believe merits a new thread.
I would probably recommend five or six different banks with each one being the best in one or more of the following.
I would probably recommend five or six different banks with each one being the best in one or more of the following.
- Basic banking services
- Online website, ease of use, extent of services
- Banking app
- Customer service, in branch, telephone including evenings and weekends, online help,
- Security measures
- Savings rates
- Rewards and other benefits
- Value for money for packaged accounts
- etc, I am sure there are many other banking services
0
Quick links
Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support
Replies
HSBC, First Direct, TSB and Tesco websites and apps are not particularly easy to navigate and do not appear to have more than 3 months of transaction history
NatWest, Nationwide and Santander have more features and have extensive transaction history available online. NatWest has 7 years of transactions, Santander at least 4 and Nationwide just over 1 year.
I also like Nationwide allowing transactions on non business days and showing the weekend credit dates in the description when the transaction is posted on the Monday.
NatWest is particularly annoying when future scheduled payments disappear from the records at about 6:00 pm on the working day before the payment day.
I have Personal Current accounts with NatWest and Smile and Business Current Accounts with Santander and HSBC.
I am not sure that any bank would have been able to do this in 10 minutes at the moment. Having said that a week does sound a bit excessive.