eBay viewing email and/or mobile details of the buyer

edited 28 February 2020 at 11:52AM in Ebay, Auctions, Car Boot & Jumble Sales
1 reply 81 views
Ant555Ant555 Forumite
1.3K Posts
Eighth Anniversary 1,000 Posts Name Dropper
ref eBay
If I use the auto link to, say, Hermes to import the details of an eBay buyer of an item then it brings across any mobile number and email details.
I can see those bits of information whilst the label is in 'edit' mode but once I accept and buy, that info is hidden from me on the Hermes web site.
I may be missing something really obvious but does anyone know if I can view this information within eBay to enter if I create a manual parcel label so they get updates?


  • mrcol1000mrcol1000 Forumite
    4.8K Posts
    Part of the Furniture 1,000 Posts
    Just go to your orders. Go to the little menu under the Dispatch By part. Then click on View Order Details. If you add their e-mail address when you create the label they should get e-mail updates on the parcel. 
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