eBay viewing email and/or mobile details of the buyer

edited 28 February 2020 at 11:52AM in Ebay, Auctions, Car Boot & Jumble Sales
1 reply 81 views
Ant555Ant555 Forumite
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Eighth Anniversary 1,000 Posts Name Dropper
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ref eBay
If I use the auto link to, say, Hermes to import the details of an eBay buyer of an item then it brings across any mobile number and email details.
I can see those bits of information whilst the label is in 'edit' mode but once I accept and buy, that info is hidden from me on the Hermes web site.
I may be missing something really obvious but does anyone know if I can view this information within eBay to enter if I create a manual parcel label so they get updates?
Thanks

Replies

  • mrcol1000mrcol1000 Forumite
    4.8K Posts
    Part of the Furniture 1,000 Posts
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    Just go to your orders. Go to the little menu under the Dispatch By part. Then click on View Order Details. If you add their e-mail address when you create the label they should get e-mail updates on the parcel. 
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