Read our cookies policy.
MABLE wrote: »
. . .
Bearing in mind with the above issues when it came to the next cube I cycled into the city centre and used the po inside W H Smith. I thought this will be a breeze. However when I arrived there were about 20 people in the queue and only one person serving. The other members of staff was busy with someone who wanted to apply for a passport.
Again I waited patiently and it took about 40 minutes before I was served.Also the one person who was available to serve was running between the counter and dealing with people using the self service machines.
This cube needed an APL so not so lucky on that one.
General_Grant wrote: »
If I recall correctly, if staff ask you to use the self-serve machine, you are asked (by TNS) to do so. The machines provide the label to affix to the parcel. In my WHS PO if there is someone encouraging the use of the machines they are doing so without going to the counter as well - instead they are trying to reduce the queue by facilitating use of the machines.
I thought that my WHS PO was bad but your other experience (where you abandoned the stamped cube to a non-PO staffer) is even worse.
littlemoney wrote: »
Just received a jiffy envelope from a business with only 61p postage paid on the mail mark label. Fortunately not asked to pay postage on it.
LittleVoice wrote: »
Maybe Custardy can confirm but, if it was from a business and therefore with a recognised code, if it was underfranked it may have been found at the collection office and the business asked to pay extra.
Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support