We are currently experiencing a high volume of spam and have increased the sensitivity of our spam filters. This could mean that genuine posts may get caught. If you believe this has happened to one of your posts, please email the Forum team on [email protected] As always, we are really grateful for your patience whilst we get this sorted - which we'll do as soon as possible.
Important update! We have recently reviewed and updated our Forum Rules and FAQs. Please take the time to familiarise yourself with the latest version.
Money Moral Dilemma: Should I have refused to pay again for my shopping?
48 replies
29K views
Quick links
Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support
Replies
Well now, that depends on how much of a fuss you kicked up?
I mean if you were getting close to punching someone first time around, I guess we can safely say you kicked up plenty
I see some people saying their credit card asks them to query the charge with the shop - nope, tell the credit card it's a double charge and you want it refunded back, they can contact the shop themselves if they want to.
If you have paid and can prove it just leave. If challenged, e.g. by security staff, explain that you have paid. If detained, warn you'll ring the Police for help and if that doesn't do the trick, dial 999 and ask for urgent Police assistance.
However, if the staff do not advise you that you have been arrested, politely say you're leaving and leave.
Then write to head office. I favour a short letter sent by post, it generally gets better attention than a 'phone call or email.
As you can prove payment, it's most unlikely that you can legally be arrested or penalised in any way.
Some years after a dispute like that, I was approached by a manager in a major supermarket who said to me, "I thought I had banned you from the shop". I told him that I had written to the head office and he had been over ruled. Interestingly, he didn't argue.
.
Ridiculous. Just pay it again and sort it out afterwards with their head office.
Who in their right mind has time to get into an argument with the store security guard?!
Anyway, in my opinion i'd just go along with it and wait for the refund, but i'm financially stable enough that it's unlikely to cause significant problems for me if it didn't get refunded quickly. If it was likely to make me overdrawn i'm not sure how i'd handle it.
This has happened to me once before and it took over a week for the money to be returned but it was returned without me doing anything. The explanation from Bowmill is very helpful and makes perfect sense so it seems the simplest solution is to just pay twice and wait for the refund but only if you can afford to do this.