New Post Advanced Search

Royal mail item lost my item sent

46 replies 3.3K views
hubbhubb Forumite
2.2K posts
Tenth Anniversary 1,000 Posts Combo Breaker
A buyer has contacted me saying an item I sent on the 4th has still not arrived. I have a certificate of postage and the item sold for £6.99 and I paid £3 postage. As this has never happened before will the royal mail refund the buyer as its not my fault ? Ebay have also charged me a fee on this sale which I need back if it doesn't turn up.

Should I ask the buyer to give it longer ?


Sign In or Register to comment.

Quick links

Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support