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Oyster card top up issue

edited 30 November -1 at 1:00AM in Public Transport & Cycling
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edited 30 November -1 at 1:00AM in Public Transport & Cycling
I'm coming to London on an occasional visit in a couple of weeks and so after an arduous navigation of the TFL site I topped up my Oyster card online. I then got a message saying I had to 'collect' the top up by (I think)16 October on a London card reader but I won't be there til 20 October! It added that if I didn't collect I'd be given an automatic refund - so annoyingly I'll have to go through the same rigmorole again. What a crazy system - why can't it just add it ? and why didn't it warn you about the way it worked before you started the top-up process


To avoid this in future is it better going contactless or are there issues with that too?
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