Thinking of moving to Vodafone.

edited 30 November -1 at 1:00AM in Broadband & Internet Access
26 replies 2K views
Qasim99Qasim99 Forumite
70 Posts
edited 30 November -1 at 1:00AM in Broadband & Internet Access
Hi

Juust need some advice about Vodafone broadband. How good it is and reliable it is and would anyone recommend it. At the moment I'm with TalkTalk paying £18.95 for 11mb but with Vodafone I can get 63mb for £20 because my wife has a contract with them.

Thanks
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Replies

  • mnbvcxzmnbvcxz Forumite
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    I would put your telephone number into the bt dsl checker and make sure your line is capable of enough speed to be worth paying for a 63mb service.

    The moneysaving expert webpage is showing how to get adsl on plus.net for £10.65 a month for twelve months which is cheap.

    Vodafone does not have a great reputation and foreign call centres with the usual problems of detachment. But it must basically work for most people.

    If you do go with vodafone you could consider being patient. Their deals change every week or so and they have had a £100 or £75 cashback offer most of the previous months. Of course no guarantee that the faster fibre will still be discounted when they come around again...

    The really mercenary people have waited and achieved £30 cashback through broadband choices and then £100 reward card and sometimes a free gadget as well, if it all works, some people on hotukdeals say it did for them. I just ended up in a burocratic nightmare and gave up.

    Good luck.
  • AndyPKAndyPK Forumite
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    vodafone seam to do 35mb fibre and 65mb fibre at the same price for 18 months.


    After 18months the 65mb package price could rise significantly more (or not according to the MSE link - It may depend who you sign up with)
  • spadooshspadoosh Forumite
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    Im with vodafone. Id say their product was pretty rubbish. Our box drops out regularly, particularly during peak times. I could ring and complain about it but im pretty sure its just a bad wifi router, im certainly not the only person to have had issues with it. Cant be bothered with the 'have you tried resetting it' questions etc so make do with their 4g service which is considerably more reliable.

    I was close the other month of exceeding my data and they rang constantly trying to get me to buy a top up. I told them to stop calling me and mentioned the only reason it gets close is because their broadband is pathetic.

    I really would avoid them, i certainly will not be renewing and am counting down the days to having decent broadband again.
  • edited 27 August 2019 at 12:54PM
    moleratmolerat Forumite
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    edited 27 August 2019 at 12:54PM
    Also check for availability at your cabinet. Daughter was looking to change providers at the weekend, tried to order and showed as not available. She is getting 17 on ADSL though :o Vodafone is no more or less reliable than any provider that uses the Openreach network, their CS is abysmal though.
  • Qasim99Qasim99 Forumite
    70 Posts
    Dsl checker says VDSL between 64mb -39mb. ADSL upto 8mb.
  • I have had Vodafone fibre for probably a year now (moved from Sky), not had any issues myself with the service. Switch over was seamless, been fine for me and never had to contact them for any reason, and never had an outage. (parents also have Vodafone)

    If you have a high number of internet devices (I have 30+ with Alexa's, Nest, Phillips Hue bulbs etc) then you will struggle with the modem/router they provide, but probably the same with alot of companies,

    I bought a Netgear router which i basically plugged in to the Vodafone one and let it take over. have around 74Mb and not had any issues.

    Also definitely change the DNS settings to google, the Vodafone ones are not good especially if you watch things like YouTube,
  • Qasim99Qasim99 Forumite
    70 Posts
    Which netgear router did you buy?
  • Qasim99Qasim99 Forumite
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    City fibre are putting in new cable for Vodafone in my street dont know if that will help my connection if I go with them.
  • spadooshspadoosh Forumite
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    I have had Vodafone fibre for probably a year now (moved from Sky), not had any issues myself with the service. Switch over was seamless, been fine for me and never had to contact them for any reason, and never had an outage. (parents also have Vodafone)

    If you have a high number of internet devices (I have 30+ with Alexa's, Nest, Phillips Hue bulbs etc) then you will struggle with the modem/router they provide, but probably the same with alot of companies,

    I bought a Netgear router which i basically plugged in to the Vodafone one and let it take over. have around 74Mb and not had any issues.

    Also definitely change the DNS settings to google, the Vodafone ones are not good especially if you watch things like YouTube,

    See id say having to buy an additional router because theres was woefully inadequate and having to alter DNS settings because they for some reason are unable to do this are quite big issues.

    Like buying an iPhone and telling you youll need to carry an address book round with you because it doesnt store your contacts or is it limited to 5 people. Whilst im sure some would and could be happy doing that, i wouldnt be.
  • Qasim99Qasim99 Forumite
    70 Posts
    BT and Virgin are the only ones I've had that were always at the speed I paid for.
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