MSE Newsflash 2/3
Millions of households to be refunded £10.40 on average after 18 energy suppliers overcharged switchersSainsbury's Bank starts offering credit cards to self-employed borrowers again after lifting coronavirus restrictions
Millions could be due £750 payout as landmark legal claim filed against Experian
Quick links
Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support
Replies
But Lowri Beck still display the 0844 number in every single outbound phone call they make to probably thousands of customers daily allowing Lowri Beck's telecoms supplier to rack up large amounts of unjustified additional income when customers call back on this number to find out who has called them and that is when the requirements of the EU Consumer Rights Directive are breached. The thread at https://who-called.co.uk/Number/08442451260 shows just how many customers are still receiving calls from their ripoff 0844 covert premium rate number.:eek::mad:
Why exactly are you such an apologist for Lowri Beck's misdeeds?
P.S. The thread has been bumped because Lowri Beck are still at it abusively making outgoing calls to their customers using an 084 prefixed phone number despite the use of such numbers having been banned since Summer 2014. So what part of that exactly do you not seem to get???
I don't think Lowri Beck will have had any such legal advice. They are simply either unaware at senior management level or do not care that the 0844 CLI is still being foisted on customers thousands of times a day.
If what you claim is actually true then why does almost other no large brand name in the UK who used to once use 084/7 numbers (including in their CLI for outgoing calls) still use them and why have they all switched to using 03, 01, 02 or 080 numbers for almost every possible form of customer interaction??? Tescos and DSG Retail for instance both used to be massive users of 084/7 numbers and now no longer use them for anything at all or in any way.....
Who's banned 084 numbers??? :huh:
And I don't see them as contact numbers on their website today anyway.
So what part of that exactly do you not seem to get??? :cool:
If they're now using an even more expensive 0844 number it just shows their total contempt for the law. They know they can keep getting away with it because all the so-called regulators are all useless and Citizens Advice is under resourced.
The banned 0844 CLI numbers that Lowri Beck are still using to this day in every single outgoing call they make to the customers they are calling on behalf of various energy suppliers as extensively detailed at https://who-called.co.uk/Number/08442451260
Do you perhaps work for a telecoms supplier when you seem to be such a relentless supporter of Lowri Beck's ability to go on using 0844 numbers to call customers???
What numbers Lowri Beck now publish on their website is irrelevant when they still continue to use the 0844 CLI in every single outgoing call they make to customers.
Which part of Section J "Prohibition on customer helplines charging more than basic rate" do you not understand?
The link works, but only if 'also' is removed from the end ! Tried to PM you but your mailbox is full.
Didn't realise it was full as it didn't warn me with an email when it bounced your private message.
Anyway have now corrected the URL and will deal with the private message issue.
EDIT:- Now see that MSE did warn me my private message box was full after you attempted to message me. It was all those badges for years of membership since I was last active on this forum that had filled it up.
So this is not out an out of date CLI to a number that has in fact been withdrawn by Lowri Beck (but not altered in the outgoing call making equipment Lowri Beck uses) but very much a number that customers are likely to call back on and get through on and then be charged extortion o clock if calling from a mobile and a pretty large amount per minute if calling from a landline.:eek::mad::(