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First Trenitalia from Virgin Trains

edited 30 November -1 at 1:00AM in Public Transport & Cycling
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Beverley_HillbilliesBeverley_Hillbillies Forumite
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Fifth Anniversary Combo Breaker
edited 30 November -1 at 1:00AM in Public Transport & Cycling
From 08 December this year, First Trenitalia has been awarded the West Coast franchise from Virgin trains, can any knowledgeable forum members clarify my queries please?

We're travelling to London 22nd December, normally we book well in advance with VT, can I still book with VT for this date, or do I have to book direct with First Trenitalia? (I'm unable to find a booking process)

Currently, we have a compensation offer from VT: "50% off your next purchase of Advance fares on Virgin Trains West Coast" given our travel date is post new franchise date, will this be honoured with First Trenitalia?

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