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Wifi Connection Issues

edited 21 August 2019 at 4:13PM in Techie Stuff
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badger09badger09 Forumite
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edited 21 August 2019 at 4:13PM in Techie Stuff
[STRIKE][/STRIKE]Hope someone can help.

Dell Inspiron 17R. New ZyXEL router from John Lewis BB installed recently, after multiple faults, was working ok.

Windows 10 update ‘successful’ 16/8.

Since then, laptop won’t connect to Wi-Fi. iPhones & iPad will connect but not automatically.

Yesterday, laptop connected but only after switching router off & on again (as suggested by troubleshooter). That doesn’t work today. Laptop will also not connect to iPhone using Wi-Fi personal hotspot.

There is another Windows update waiting but obviously I can’t connect to do it. I was hoping that would fix it, but could it be that I have to update the network driver?

I’m guessing the only way out of this is to use Ethernet. But could someone please talk me through the order of things to try. In non techie language if possible please:o

Thank you


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