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fagun wrote: »
After lots of arguing and escalation, got this reply today:The email we’ve sent you is incorrect. You will see no increase come the 28 July in your services. This is a mistake on BT’s behalf that this email went out to you and I’m so sorry this has happened. I’m not surprised you are unhappy around this. Once you go out of contract after 18 April 2020 you would see a £4 increase but not before that.
If you've involuntarily re-contracted or cancelled, you may want to challenge them!
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