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Economy energy final bill

edited 30 November -1 at 1:00AM in Energy
61 replies 5.4K views
24567

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  • :huh: .

    I'm struggling how you can make the latest statement when yesterday you made the other statement.

    Also struggling to understand how you can be in a disputed meter reading dispute, unless you have a bill to dispute the reads from.


    LAST bill is not the FINAL bill.


    EE fabricated readings at the end of December and sent them out, this turned out to be my LAST bill from them.



    I am still awaiting my FINAL bill from EE, this will (hopefully) show the correct meter readings when they went bust. These reading will then (hopefully again) be used by OVO as my start readings.



  • jasper54jasper54 Forumite
    31 posts
    I left economy energy in December with £511 owning had to phone ovo a number of times to get money back I went on to ee account and seen I had credit on final bill ovo said send copy of bills by email they said when they were ready to pay money owed they would email 3 days before they were paying money into bank account they never emailed when if was finally payed it took about 4 moths to get money back
  • Londoner_1Londoner_1 Forumite
    145 posts
    My final bill came in a few weeks ago and it was in credit by about £80, this was passed onto OVO who reduced their inflated bill to about £70 for gas and elec for about 6 weeks worth so i'm sorted.
  • ianto11ianto11 Forumite
    245 posts
    100 Posts Name Dropper First Anniversary
    ✭✭
    Hi,

    I left EE in October 2018, received notification of final bill 3 weeks ago. Account's in credit £220, contacted OVO last week and been informed the cheque is now in the post, result...... :)
  • Dr_CryptoDr_Crypto Forumite
    498 posts
    Tenth Anniversary 100 Posts
    ✭✭
    I left EE in October 2018 and had my final bill about 3 weeks ago. After a couple of chasing emails I received my refund of £300ish credit balance last week, by bank transfer.

    A slow process but I think with a little chasing Ovo will process the refund.

    I'm going to be cautious about using these small suppliers in future, and will avoid building up any notable credit balance.
  • BabseiBabsei Forumite
    1 posts
    Received today. Just before EE went bust I got an email to say my tariff was changing 6 MONTHS PREVIOUS. They cancelled all my bills (which were correct) from August 18 and issued a bill with different (higher) tariffs. They also didn’t use my meter reading but used a much higher one! Hence I was left with a high debit balance. I have calculated that they owe me a few pounds. I tried to explain to the administrator but she said that the debt remains payable. What can I do? Tried Ofgem, they can’t help as it is a ‘debt’. Tried insolvency advice line and they say to make a complaint against the administrators. Anyone had anything similar?
  • I received my "final" bill from OVO yesterday, I left at the end of March. They said I would not receive the bill until the had the final reading from EE, needless to say...it does not include the correct readings nor the £500 credit I had accumulated with EE !


  • edited 29 June 2019 at 2:39PM
    teamgbteamgb Forumite
    105 posts
    Part of the Furniture 10 Posts
    edited 29 June 2019 at 2:39PM
    Got a statement from EE dated 28/06/2019 today, it looks correct.



    It does not say Final Invoice, it says Proforma Invoice this is not a VAT invoice.


    I did send an email last week to chase them.


    I am in credit with EE and owe more money to OVO which I will not pay until they show the credit from EE.
  • mrochestermrochester Forumite
    1.4K posts
    Part of the Furniture 1,000 Posts Combo Breaker
    ✭✭✭
    teamgb wrote: »
    Got a statement from EE dated 28/06/2019 today, it looks correct.



    It does not say Final Invoice, it says Proforma Invoice this is not a VAT invoice.


    I did send an email last week to chase them.


    I am in credit with EE and owe more money to OVO which I will not pay until they show the credit from EE.

    Finally got mine today too. Gas in debit by £90 but electricity in credit by £193. How do I claim the credit from Ovo?
  • SterlingtimesSterlingtimes Forumite
    1.7K posts
    Part of the Furniture 1,000 Posts
    ✭✭✭
    We are nearing the six-month anniversary of Economy Energy's demise. The Economy Energy administrators have calculated my credit quite correctly using actual meter readings. Ovo a few days Ovo applied the credit correctly but Ovo's final bills use the Ovo contrived readings that they previously refused to change. The net effect is that Ovo is charging again for electricity and gas that has been supplied by Economy Energy.
    Solar installed 21 November 2014 > Centre of England > 3,780 Wp > 14 *270 Watt Trina panels > 14 * Enphase micro-inverters > managed by Enlighten Envoy Hub > 19° west of south > 35° pitch > tree shading to east > iBoost > Wattson Anywhere monitoring > Schneider Electric (Drayton) MiGenie smart thermostat.
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