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New price cap on calls and texts to Europe kicks in today - MSE News

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New price cap on calls and texts to Europe kicks in today - MSE News

edited 30 November -1 at 1:00AM in Phones & TV
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MSE_NaomiMSE_Naomi MSE Staff
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edited 30 November -1 at 1:00AM in Phones & TV
The price of making an international call from the UK to an EU country will be capped at around 20p/min from today - but you're still likely to be able to save by calling via the internet...
Read the full story:
'New price cap on calls and texts to Europe kicks in today'
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  • reduxredux Forumite
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    Let's hope that certain networks (Vodafone was the worst) don't continue saying what their rate is to Europe, but then charge 3 or 4 times as much as that to call Guernsey Jersey and Isle of Man.
  • d123d123 Forumite
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    redux wrote: »
    Let's hope that certain networks (Vodafone was the worst) don't continue saying what their rate is to Europe, but then charge 3 or 4 times as much as that to call Guernsey Jersey and Isle of Man.

    Maybe that’s because the rules relate to calls to the EU?

    Calls to non EU countries will not be controlled by the regulations.
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  • reduxredux Forumite
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    d123 wrote: »
    Maybe that’s because the rules relate to calls to the EU?

    Calls to non EU countries will not be controlled by the regulations.

    I know that, but if a firm's marketing says calls to Europe, without specifying EU, then customers might be surprised to find the Channel Islands and Isle of Man don't count as either Europe or other +44 calls.
  • d123d123 Forumite
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    redux wrote: »
    I know that, but if a firm's marketing says calls to Europe, without specifying EU, then customers might be surprised to find the Channel Islands and Isle of Man don't count as either Europe or other +44 calls.

    Though in Vodafone’s defence (which is really difficult to do) they specifically show the CI and IOM separately (in red).

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  • VT82VT82 Forumite
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    Does this cap apply to calls to UK numbers? I thought that PAYG domestic call costs had soared way above this in recent years? Be weird if it's cheaper to call Prague than Portsmouth!
  • glider3560glider3560 Forumite
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    redux wrote: »
    I know that, but if a firm's marketing says calls to Europe, without specifying EU, then customers might be surprised to find the Channel Islands and Isle of Man don't count as either Europe or other +44 calls.

    I've been caught by this before.

    Texted a standard UK mobile number. Turns out that number was in Jersey. Unless you know the area codes for their mobiles, you would've never considered this was an international call.

    The Channel Islands should either get their own country code, or be included as UK calls. The current situation is farcical.

  • d123d123 Forumite
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    VT82 wrote: »
    Does this cap apply to calls to UK numbers? I thought that PAYG domestic call costs had soared way above this in recent years? Be weird if it's cheaper to call Prague than Portsmouth!

    No, the EU can’t make regulations to enforce something domestic.

    Calls to UK numbers aren’t included.
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