Tafrock wrote: »
Same story here dobbibill. Opening reading which I also sent to. Y previous supplier was on 25th April. I submitted 2 further readings (final one on May 1). They have taken that may 1 reading as my opening reading and estimated my usage up until may 2. As you say it's only a small amount so as long as I'm not getting billed twice by separate suppliers I'll let it go. I also received the advance payment email. Again not overly concerned about it so I'll stick around and get my fiver bonus for the inconvenience
steve900 wrote: »
There comes a point though where you dodge a forum area because it is clogged up with posts saying "my account manager is ......" "why are they closed today" etc etc.
fewkeste wrote: »
The contributors that made these posts are concerned that being such a new company it might be a really small operation with hardly any employees.
Also, some of the grammer and spelling used in their communications is questionable/unprofessional and they have also displayed an almost 'rabbit in the headlights' like behaviour when forum contributors have rung them and asked really quite basic questions.
The suggestion is/was that there is hardly anyone working for them at present and that possibly the same person is using different names to give the impression there are more people in CS than there really are!
This could be construed as deceptive behaviour and might indicate that other 'bad behaviour' might follow (like changing the terms of the contract after you've signed up for example!!)
steve900 wrote: »
"why are they closed today"
Johnnos wrote: »
Can anyone else get on the website, it just brings up a blank screen for me, I got on it once some weeks ago, after the blank screen thing a few times. Do they turn it off at the weekend to save on the electricity? I'm still tempted to try them......... so stubborn when it comes to, 'ooh cheaper.'
Benight wrote: »
Link as specified in the OP is working OK here
Having said that, there does seem a short delay in loading the top part of the page, which is the part that provides for an online quote, and according to this thread was an addition after launch. (or maybe just accesses another service provider as many of the smaller supplier websites do when requesting a quote)
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