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Thames Water not charging my account anymore

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Thames Water not charging my account anymore

edited 30 November -1 at 1:00AM in Water Bills
2 replies 1.1K views
padukpaduk Forumite
7 posts
edited 30 November -1 at 1:00AM in Water Bills
Hello,
I have been with Thames water for nearly 10 years and set up my direct debit once.
Yesterday I was overhauling my expenses and I have noticed that for 5 months they have not charged me.
The direct debit is still standing I have checked it.
What could have gone wrong? and what can I do?

thanks,

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