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Amazon Prime - is this a new trick? If so, heads up

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Amazon Prime - is this a new trick? If so, heads up

edited 30 November -1 at 1:00AM in Shop but don't drop
7 replies 3.2K views
Spivved1987Spivved1987 Forumite
84 posts
edited 30 November -1 at 1:00AM in Shop but don't drop
I bought a few items today, and as usual they tried to get me to sign up for Prime to get free delivery, even though the order was more than £20 on eligible items so was free delivery anyway.


As I proceeded to checkout, a screen popped up asking me if I wanted to sign up for Prime. The trick was that the middle of the screen (this is all on laptop by the way, not mobile app) contained a box which had a division line across the middle of it. The upper half of the box contained the usual Prime logo etc, the lower box contained 'Proceed to Checkout'. In fact the two boxes both sign you up for Prime - they are not two buttons but the same button with two boxes linking.


The correct 'Proceed to Checkout without signing up for Prime' is not visible without scrolling down (at least on my laptop). I made the logical choice to click on the lower half of the box I referred and was signed up for Prime. I cancelled it 2 minutes later, which hopefully means no harm done.


In response to the normal 'you should take more care' argument, I would say that this is simply unacceptable practice, of a sort which wouldn't be tolerated in a double-glazing salesman.

Replies

  • jonesMUFCforeverjonesMUFCforever Forumite
    27.5K posts
    Part of the Furniture 10,000 Posts Name Dropper
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    I can't comment on your case but when I ordered goods this week the old sign up to Prime and get a free month seems to have disappeared and replaced with 99p for one week.
    They ain't getting my money either way.
  • Good for you (apart from being a Man U supporter that is :D)
  • greyteam1959greyteam1959 Forumite
    3K posts
    Part of the Furniture 1,000 Posts Name Dropper
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    I got a free sign up to Prime a few weeks ago for 1 month then I got an email to say I could have a further month for free.......
    Must remember to cancel before then !!!!
  • JJ_EganJJ_Egan Forumite
    15.7K posts
    Tenth Anniversary 10,000 Posts Name Dropper
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    Likewise and yes i always cancel .
    Must have saved £50 + on delivery charges via multiple free Prime .
    They keep offering and a cancel within 14 days at no charge.
  • calleywcalleyw Forumite
    9.4K posts
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
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    I got a free sign up to Prime a few weeks ago for 1 month then I got an email to say I could have a further month for free.......
    Must remember to cancel before then !!!!


    Your use to be able to stop it renewing straight away and keep it for the free month.


    Yours


    Calley x
    Hope for everything and expect nothing!!!

    Good enough is almost always good enough -Prof Barry Schwartz

    If it scares you, it might be a good thing to try -Seth Godin
  • Bought an item on Amazon this morning, didnt click on prime at all, used 3-5 day delivery. then 10 mins later rec an email saying thank you for signing up to Prime, they will deduct £7.95 a month from my credit card. first month free,, cancelled order and cancelled Prime,, why do this without my permission, thought it was illegal to do this..
  • I've just done this on my Dad's account. So annoyed. This is done on purpose,different fonts, very vague. Couldn't see any other option. I cancelled prime straight away. Took 4 pages of are you sure you don't want these great benefits. I don't like this tricksy behaviour, makes them seem very untrustworthy.
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