Firms STILL threatening to charge card fees nine months after ban - MSE News

MSE_Callum · 2 November 2018 at 8:09AM

Customers are still wrongly being told they'll be charged extra to pay by credit or debit card despite a law change making such fees illegal since January, MoneySavingExpert.com has found...

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'Firms STILL threatening to charge card fees nine months after ban'

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p5x · 2 November 2018 at 9:30AM

I tried paying for my car insurance with my credit card but it got declined (not had this problem elsewhere), phoned my CC provider, they said we've not had any requests for payment to come through so they must be blocking it at their end. I then used it my debit card to pay and it went through first time.

I assume some companies are sneakily doing this to avoid people using credit cards.

agrinnall · 2 November 2018 at 11:34AM

p5x wrote: »

I assume some companies are sneakily doing this to avoid people using credit cards.

They don't need to be sneaky about it, no company is required to take credit card payments if they don't want to - for example, HMRC stopped taking personal credit card payment in Jnauary 2018.

Consumerist · 2 November 2018 at 11:36AM

I recently renewed our vehicle licence online and was warned of an additional charge for paying by credit card. I paid by debit card - just in case.

eskbanker · 2 November 2018 at 1:14PM

Consumerist wrote: »

I recently renewed our vehicle licence online and was warned of an additional charge for paying by credit card. I paid by debit card - just in case.

I was also looking out for this when renewing recently, after seeing similar warnings on here, but the wording did make it clear that surcharges are only applied if a business card is used, not a personal one, so it's all as it should be there....

jonesMUFCforever · 2 November 2018 at 4:38PM

agrinnall wrote: »

They don't need to be sneaky about it, no company is required to take credit card payments if they don't want to - for example, HMRC stopped taking personal credit card payment in Jnauary 2018.

...But if it is an option when you come to pay then yes they have to accept it.

dekaspace · 4 November 2018 at 12:46AM

My local council still charges extra for credit cards, naughty naughty.

badmemory · 4 November 2018 at 1:27PM

Paid my road tax a few days ago by credit card the form actually said no fee unless paying with a business card.

mountains5 · 4 November 2018 at 3:04PM

I've renewed three vehicle licences online in the last few months and been charged £2.50 for using a credit card online each time.

badmemory · 4 November 2018 at 3:18PM

I renewed mine using the phone line & didn't get charges - so perhaps that is the difference.

If you are renewing 3 vehicles is it possible you are using a credit card which is not a personal one. Alternatively next time do it by phone!

chanz4 · 5 November 2018 at 7:21PM

just eat etc call it a service fee now and charge everyone, even if you want to pay cash

Firms STILL threatening to charge card fees nine months after ban - MSE News

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Firms STILL threatening to charge card fees nine months after ban - MSE News

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