shavy65 wrote: »
I`ve been paying £25 pcm (£15 Super fast BB & £10 BT Sports), I called to find out it would increase to £27.
I asked if there was anything we could do, ended up signing up to another 18 month contract with a discounted price to £22 pcm.
Happy with that, hope that helps someone.
sdmitch wrote: »
I have Virgin Media broadband and have had it for years - happy with the cost and speed (300Mbps on cable). Address is non-serviceable for calls from Virgin (long story) and so have no option but to have BT landline at £18.99 per month.
frankst237 wrote: »
I have a question because I have been told 2 different things by 2 different BT reps.
I got my price rise email on 26th June and it states:
"If you want to leave and you're within your minimum contract term, you'll need to call us within 30 days from the date of this email to avoid paying a charge for leaving early. You'll need to give us 30 days' notice to leave (or 14 days if you're switching to a new provider)"
It doesn't say anything about simply signing up for another 18 month contract to avoid the September increases - this is initiated by following the ACT NOW link in the email taking me to my account to see what deals are available.
I added BT Infinity to my landline (already from BT) in January this year and am actually very happy with it. Consistent 50 / 52 Mb/s download and a reliable service up to now. Costing me £37.49 per month with fully inclusive calls. We also use BT Smartalk (the mobile phone app) a lot when travelling so that is a bonus as was the £125 'gift card' as part of the deal.
So, the question. I wanted to know how long I could wait before re-signing for 18 months to avoid the September increase in order to maximise the time before my 'new' 18 month contract expires. The first rep said that I could wait until early September but a different one (today) says that I have 30 days from the date of the email (26th June).
As I said earlier, no mention in the email or anywhere I can see about this 30 day limit so does anyone KNOW which it is - do we users get sight of this supposed 30 day renewal limit anywhere?
If it is 30 days I need to move by 20th to 24th July 30 days from email date) to get another 18 month contract at my current price so any solid info would be useful.
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