Write off overpayment help needed

edited 30 November -1 at 1:00AM in Insurance & Life Assurance
2 replies 502 views
paulopepperpaulopepper Forumite
17 Posts
edited 30 November -1 at 1:00AM in Insurance & Life Assurance
Hi. My car was written off in December 2017 and insurance company agreed a figure of £1200 less 250 salvage cost as I wanted to keep vehicles. They however sent a cheque for the full amount, £1200.

I contacted them and they said they would put a stop on that cheque and pay correct amount £950 directly into my bank. Strangely again they paid the full amount of £1200 into my bank.

They’ve now realised their error and are requesting me to refund the £250 to them. I imagine I have to?

Many thanks for any advice

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