evenasus wrote: »
After arranging and paying the line rental saver upfront with Plusnet, I received a call from BT asking us why we were leaving and then offering us broadband reduced from the £31 a month we were paying, to £6 a month.
intalex wrote: »
My Sky unlimited 17mb broadband deal (£9.49pm all inc) was due to end in a month and I went on their online chat service at 7am this morning to drop in an "innocent" intention to cancel at the end of the contract and ask if I need to give any notice or simply sign up with another supplier (gently stating Plusnet's £10.24pm deal to the agent) and they'd handle the cancellation and transfer.
They countered with a 12-month renewal for £11pm all inc (instead of £30pm standard price), which I took. Involved a £2.50 one-off fee for the first month, but £11pm thereafter (already reflected under "future bills").
editor1 wrote: »
You had a far better deal than myself, basically because the lowest deal for 17Mb BB & Anytime calls in early January was 21.99, which Sky matched. If you add the 8 quid for Anytime calls, you're on 19 quid a month, which is quite good. Will see what Retentions do at Sky once formally notified of April's price increase - my objective, BB and Anytime calls for 20 quid.
This first-time buyer wants your thoughts
Was it right?
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