Anglia wont give me my refund

edited 30 November -1 at 1:00AM in Water Bills
2 replies 1.4K views
omacomac Forumite
1 Post
edited 30 November -1 at 1:00AM in Water Bills
Hi folks,

Im currently sitting on £600 cr on my Anglian water bill which I know is "for future use" as the lady over the phone said.

I previously got this refunded about 5 years ago but not this time around.

I didn't have the words to put it to her but I wish we had more water supplier out there!

Whats the point of me paying on time and by DD if im always in credit. always.

Your thoughts



  • CardewCardew Forumite
    28.6K Posts
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Welcome to the forum.

    Is the £600 credit shown immediately after a bill has been issued? If it is your DD is obviously too high.

    You can of course stop your DD and pay on receipt of a bill every 6 months.
  • matelodavematelodave Forumite
    7K Posts
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Why dont you get your DD adjusted to a more realistic level rather than just overpaying all the time.

    It's not difficult, just ask them to reduce it or do as Cardew suggests and pay on receipt of the bill.
    Never under estimate the power of stupid people in large numbers
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