Royal Mail Monitoring and Posting Panel

kazzybabes · 31 August 2017 at 11:24PM

lesleyb wrote: »

Was it the Correctly Delivered survey or the Unaddressed Mail survey if you sign onto your account and they still need someone the invitation will be on the first page. As it was a few weeks ago spaces have probably been filled though.

Thank! I think it may have been the unadressed mail survey (sounfs familiar!) I will send a wee email anyway just in case

Chocmonster7 · 4 September 2017 at 10:24AM

Their website appears to be down this morning, all I'm getting is a Connection Timed Out notice when I try to get it to load.

carriebradshaw · 4 September 2017 at 11:40AM

I haven't been able to get on all weekend either and I need to complete my last day of correctly delivered or they won't pay me

Mchambers · 4 September 2017 at 12:55PM

Complain to TNS.

redagila · 4 September 2017 at 2:07PM

carriebradshaw wrote: »

I haven't been able to get on all weekend either and I need to complete my last day of correctly delivered or they won't pay me

Don't worry, they give you another 2(?) weeks to enter all the information.

I am currently waiting for them to allow me to record that one specified item was not received by me - I am sure they usually give you that option quicker than this time.

I have just tried to long on but I'm not even having the webpage load - must have a big problem.

Saetana · 4 September 2017 at 2:17PM

Same here - website is not loading for me but it was fine yesterday.

wideband · 4 September 2017 at 2:27PM

Email just received...

Please accept our apologies, we are currently experiencing issues with our website. Our IT department are working to resolve this as soon as possible.

If you are trying to complete your data entry, please make a note of the details, as you will be able to update this as soon as our website is back up and running.

Please be aware that due to this issue we are experiencing a higher number of calls and we are trying to deal with all queries as soon as possible.

We hope to have this issue resolved soon and would like to apologise for any inconvenience.

Chocmonster7 · 4 September 2017 at 2:28PM

Contacted them about the website and have just had this reply:

Please accept our apologies, we are currently experiencing issues with our website. Our IT department are working to resolve this as soon as possible.

If you are trying to complete your data entry, please make a note of the details, as you will be able to update this as soon as our website is back up and running.

Please be aware that due to this issue we are experiencing a higher number of calls and we are trying to deal with all queries as soon as possible.

We hope to have this issue resolved soon and would like to apologise for any inconvenience.

Thank you for your patience.

So they are working on fixing it which is good.

carriebradshaw · 4 September 2017 at 4:44PM

I've not had that email but it's up and running again now, just logged in fine

cherie1122 · 4 September 2017 at 9:24PM

It's still not working in my part of the world.

Royal Mail Monitoring and Posting Panel - Page 9

MSE NEWSFLASH 22/1

Royal Mail Monitoring and Posting Panel

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