MSE News: 12 rail firms agree to refund passengers who pay too much for tickets

Twelve train companies have signed up to a voluntary price guarantee to refund the difference if passengers could’ve bought a cheaper ticket when buying from a machine[/B]...
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'12 rail firms agree to refund passengers who pay too much for tickets'
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  • MobeerMobeer Forumite
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    Who discovers if the customer could have bought a cheaper ticket?
  • dggardggar Forumite
    647 Posts
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
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    Mobeer wrote: »
    Who discovers if the customer could have bought a cheaper ticket?


    Probably via unsolicited phone calls, It'll make a change from updates about the windows scrappage scheme.
  • Strider590Strider590 Forumite
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    I don't travel by rail much, but I noticed the machines sell higher price tickets unless your willing to stand there going through a bunch of menus for 15 minutes, whilst there's a queue of increasingly irate people behind you.
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

    <><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/
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