Can't connect to wifi in hotels

in Techie Stuff
17 replies 14.8K views
book12book12 Forumite
2.6K Posts
Whenever I use my phone to connect to wi-fi In Holiday Inn, Travel Lodge, or a Premier Inn, Google Chrome blocks it which means I can't use the internet. Same for other browsers on my phone.

Any way to resolve the issue?
«1

Replies

  • Stay at home?

    But seriously, what model phone do you have?
  • JJ_EganJJ_Egan Forumite
    20.3K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    Remove Google Chrome .
    But i don't understand other browsers not working if chrome is the culprit .
  • giraffe69giraffe69 Forumite
    3.4K Posts
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Forumite
    My phone connects when going to these hotels without problem. I think you need to give us more detail about what the problem is.
  • Is this due to security settings on your phone? Public and free WiFi (those shown without a padlock symbol) is not secure. Everything routed through them can potentially be intercepted.

    I occasionally use free WiFi in pubs and bars, but always use a VPN to secure the connection.

    I'm sure if you ask there will be others able to connect, compare settings.

    Don't forget to get a VPN, I use a paid service by CyberGhost, but there are others too.
  • ukjoelukjoel Forumite
    1.5K Posts
    Part of the Furniture 1,000 Posts Combo Breaker
    I had the same issue with chrome.
    I use other browsers and it works fine.
  • glentoran99glentoran99 Forumite
    5.8K Posts
    Debt-free and Proud!
    Is this due to security settings on your phone? Public and free WiFi (those shown without a padlock symbol) is not secure. Everything routed through them can potentially be intercepted.

    I occasionally use free WiFi in pubs and bars, but always use a VPN to secure the connection.

    I'm sure if you ask there will be others able to connect, compare settings.

    Don't forget to get a VPN, I use a paid service by CyberGhost, but there are others too.



    how do you know the VPN is secure? By its very nature you are taking your data through an extra place
  • how do you know the VPN is secure? By its very nature you are taking your data through an extra place

    A paid for VPN is likely to be more secure than a free WiFi.
  • lammy82lammy82 Forumite
    586 Posts
    Part of the Furniture 500 Posts Name Dropper
    Forumite
    It may be because your browser is trying to connect to an https site, and Chrome doesn't let the hotel's wifi intercept the secure connection to redirect you to the wifi logon page.

    So, when it gets blocked try manually navigating to a non-https site like "bbc.co.uk" which should then allow the browser to be redirected to the wifi logon page.
  • paddyrgpaddyrg Forumite
    13.5K Posts
    lammy82 wrote: »
    It may be because your browser is trying to connect to an https site, and Chrome doesn't let the hotel's wifi intercept the secure connection to redirect you to the wifi logon page.

    So, when it gets blocked try manually navigating to a non-https site like "bbc.co.uk" which should then allow the browser to be redirected to the wifi logon page.

    Yes, this. It's a known "thing" with captive portals (as hotel etc landing pages are called). They help to set up a temporary IP address. Some devices like my old LG G4 automagically pop up a special page to get through the captive portal.
This discussion has been closed.
Latest MSE News and Guides

Gin, gee-gees & groceries

This week's MSE Forum highlights

Team Blog

2for1 adult tickets to theme parks

Via selected £1-£3 Kellogg's promo packs

MSE Deals