Affect Energy

edited 30 November -1 at 1:00AM in Energy
12 replies 5.6K views
DavidRossitterDavidRossitter Forumite
67 Posts
edited 30 November -1 at 1:00AM in Energy
Hi, anyone any experience of Affect Energy - coming out much cheaper on a comparison site so what's the catch? Thanks
«1

Replies

  • edited 2 July 2016 at 2:32PM
    stewie_griffinstewie_griffin Forumite
    901 Posts
    Part of the Furniture 500 Posts Name Dropper
    ✭✭✭
    edited 2 July 2016 at 2:32PM
    They must be very new to the market as I'd not heard of them until today. They only got their supply license at the end of last year so they've probably only just started taking on new customers. You'll probably struggle to find many reviews for them at the moment.

    They appear to be run by ex EDF employees so claim to have many years of experience in the energy industry between them. Not sure if that is a good or bad thing...

    Just found their twitter feed and it would seem they 'opened' on 22nd April.
  • Hi - thanks for that info. So what's the risk here?
  • SystemSystem Forumite
    177.9K Posts
    10,000 Posts Name Dropper
    ✭✭✭✭✭✭
    Hi - thanks for that info. So what's the risk here?

    The risk with all suppliers is that they could become insolvent owing you money. Your supply is protected as OFGEM will appoint a replacement supplier but you might not get any credit back.

    OFGEM is consulting with suppliers re a consumer protection scheme that they want customers to pay for.
  • Ok so I need to make sure I don't go into too much credit then. They are 30% cheaper than my current tariff and 15% cheaper than the next deal so almost in the "too good to be true" - but I can't think I'd be disconnected if they went under - I'd just have to move to ano supplier. The only other risk if I had a direct debit whether they could over charge me if they were dodgy - do I have any protection if they took more than they are allowed to?
  • edited 2 July 2016 at 4:54PM
    SystemSystem Forumite
    177.9K Posts
    10,000 Posts Name Dropper
    ✭✭✭✭✭✭
    edited 2 July 2016 at 4:54PM
    Look at separate suppliers for gas and electricity. I use Zog for gas and GBEnergy for electricity.

    If a supplier gets into trouble then OFGEM has a policy known as Supplier of Last Resort. You would not be able to switch from an insolvent supplier and a switch could take at least 17 days.

    All DD payments are protected by Guarantee.

    Edit: Just checked. £40 a year more expensive for me compared to my 2 separate suppliers. Separate suppliers also half the insolvency risk.
  • HazzanetHazzanet Forumite
    1.7K Posts
    Part of the Furniture 1,000 Posts Combo Breaker
    ✭✭✭
    Signed up on 23rd June and switch went through yesterday. Meter reading showing correctly on their online portal and first DD payment went out this morning.

    Welcome pack comes as a PDF shortly after sign-up then nothing heard from them until 6th July. I could log into their online portal immediately after sign up. I popped them a question by email and they responded same day.

    Like Hengus I have the gas with Zog and the electricity was with Green Star until the move to Affect. So far so good it seems.
    4358
  • wakeupalarmwakeupalarm Forumite
    848 Posts
    Part of the Furniture 500 Posts Name Dropper
    ✭✭✭
    Are there any cashback offers available through any comparison site?
  • dave_dphdave_dph Forumite
    578 Posts
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    ✭✭
    Can anyone confirm that they produce online, (up to date) monthly bills as per the website? Having had fingers burnt with Extra Energy, now very wary of the new small suppliers.
  • HazzanetHazzanet Forumite
    1.7K Posts
    Part of the Furniture 1,000 Posts Combo Breaker
    ✭✭✭
    dave_dph wrote: »
    Can anyone confirm that they produce online, (up to date) monthly bills as per the website? Having had fingers burnt with Extra Energy, now very wary of the new small suppliers.

    Been with them a month now, and yes, I've had my first monthly bill via their website.
    4358
  • XstyleXstyle Forumite
    338 Posts
    Part of the Furniture 100 Posts Combo Breaker
    ✭✭
    Hazzanet wrote: »
    Been with them a month now, and yes, I've had my first monthly bill via their website.

    Thats good to know. Still happy?

    On the Cheap Energy Club comparison, they are the top cheapest provider, based on dual fuel usage Gas 24.5k & Elec 7k kwh pa
This discussion has been closed.
Latest MSE News and Guides

Tesco Clubcard rule tweaks

Be careful when converting points to Cineworld

MSE News

£148 of Ciaté nail polish for £35

Via its Advent calendar (norm £59 delivered)

MSE Deals