Do sweet potato fries usually have a coating on them?

Hey guys,

A month or so ago we done a taster at the venue we are due to get married at later this year. Some parts were better than others to be honest. One item on our menu was sweet potato fries. When we done the taster, though not bad, the fries weren't crispy and tasted nothing like what we have at a restaurant. My girlfriend thought it was lacking some kind of coating as it seemed to like the slight "bubbling" affect we are used to. The lady serving said they were fried and not oven baked.

The fries looked like this


When we expected them more to look like this


Any ideas?


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