keepcalmandstayoutofdebt wrote: »
Wonder if anyone has tried taking it to the Financial Ombudsman Service, reckon they should welcome this sort of complaint
andyfromotley wrote: »
Almost certainly realised that they are in the %h1t for selling this type of product and are trying their damnedest to head off a flood of claims!
MoneySavingExpert.com's campaigns manager, Wendy Alcock, says: "The fact PayPlan has needed to write to its customers to remind them of the purpose of the policy rings alarm bells that it's actually of little value."
Account was closed due to a misreading
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