eBay selling guide discussion

edited 28 August 2012 at 4:30PM in Ebay, Auctions, Car Boot & Jumble Sales
24 replies 24K views
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  • Pippin12Pippin12 Forumite
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    "YOU NEED PROOF OF DELIVERY

    It's not just buyers who get caught out by unscrupulous sellers – buyers get up to skullduggery too. One problem is buyers winning a mega-pricey item such as an iPhone and claiming it never arrived, then claiming the cash back - even though they have the item.

    To qualify for eBay's seller protection, you must use a service that comes with "online trackable proof of delivery", such as Royal Mail's Recorded Delivery. For items valued over £150, it also requires signature confirmation."


    The problem with is that Royal Mail Recorded Delivery is NOT a trackable service - the much more expensive Special Delivery is. Recorded delivery only aims to provide proof of delivery via a signature, but often doesn't even do that.
  • soolinsoolin Forumite, Ambassador
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    Pippin12 wrote: »
    "YOU NEED PROOF OF DELIVERY

    It's not just buyers who get caught out by unscrupulous sellers – buyers get up to skullduggery too. One problem is buyers winning a mega-pricey item such as an iPhone and claiming it never arrived, then claiming the cash back - even though they have the item.

    To qualify for eBay's seller protection, you must use a service that comes with "online trackable proof of delivery", such as Royal Mail's Recorded Delivery. For items valued over £150, it also requires signature confirmation."



    The problem with is that Royal Mail Recorded Delivery is NOT a trackable service - the much more expensive Special Delivery is. Recorded delivery only aims to provide proof of delivery via a signature, but often doesn't even do that.

    The OP is 20 months old and out of date and has been bumped with a new query.

    Recorded delivery doesn't even exist anymore and all the info needed is in the sticky postage thread.
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  • WarwickMumWarwickMum Forumite
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    Unless this changes with their fee changes tomorrow, you can list items for 40 days FOC on ebay. When creating a listing, use a 10 day auction and make sure you tick the box to re-list for free up to 3 times. I use this all the time as it doesn't use your free listing limit, and also means you don't need to re-list manually. When the 3 free re-lists expire wait till the next free listing weekend and repeat! FYI - if your item sells it won't get re-listed
  • IctmimsIctmims Forumite
    6 Posts
    Part of the Furniture Combo Breaker
    Make a new account (buy all your stuff to build a feedback profile) and get another 20 free listings a month. Not sure how to avoid getting thrown out but I use the same Paypal account for mine and my relatives accounts. Different e-mail addresses though. For more expensive sale items, I use myHermes for £2.78 up to a Kilo, and £3.78 with a signature. Tracked online. Pack VERY well. myHermes has a virtual get-out clause by refusing to compensate for a large variety of items - beware. I have only had 2 problems with myHermes, 1) Item got left on a neighbours doorstep - Recipient got the item and mentioned this to me so no loss. 2) Item was roughly treated and damaged in transit. Partly my fault due to lack of packing like bubble-wrap. DHL (or is it UPS?) do a very cheap service from drop off points like the shoe shop Brantando.
  • SirFreddySirFreddy Forumite
    26 Posts
    Eighth Anniversary 10 Posts Combo Breaker
    Ebay upping some rates,plus Paypal to pay, commision to Ebay, extotionate Post Office rates, certain buyers!!!!I am going to chuck many things in the dustbin which I thought about putting on Ebay.
    Buying will still be used for Ebay though.
  • This year Ebay has admitted to 11 "glitches" this is not even close to the problems both buyers and sellers have experienced!
    But today is the worst - not possible to even log in - I have google chrome, mozilla and internet explorer and none working. Also called friends who also can't get on ebay - see

    isitdownrightnow.com/ebay.co.uk.html[/url]

    for more. I have listings ending today, I had stuff I wanted to bid on today, I have a load of listings scheduled which I can't edit to add pics and correct info! Sunday is busiest day on ebay so no more "scheduled maintenance" nonsense

    They are a monopoly and abusing power. See one of replies on above link where they admit they don't care about individuals and small bidders!
    Time us little guys who built this business got a better deal!
    Remember when it was an auction site!!!!
    Please help - I feel abused and I'm not the only one

    For starters some refund on fees if they have been down all day
    But the charges on postage (is it even legal for them to charge 10% on my post cost when £3 is cost of tube???)
    And all their other changes
    Please Martin time to take a closer look at Ebay - especially as you recomend as a way of making a few quid!!!!
    All Best Lynn
  • edited 2 February 2015 at 2:11PM
    ChristinaCChristinaC Forumite
    2 Posts
    edited 2 February 2015 at 2:11PM
    [FONT=&quot]I have been using a new online service - ebuyersreviewed. com and I like it a lot. You can screen a buyer before you ship any item to him/her or report one so other sellers can benefit from your experience. I hope this can help you in future.
    [/FONT]
  • theonlywayisuptheonlywayisup Forumite
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    ChristinaC wrote: »
    [FONT=&quot]I have been using a new online service - ebuyersreviewed. com and I like it a lot. You can screen a buyer before you ship any item to him/her or report one so other sellers can benefit from your experience. I hope this can help you in future.
    [/FONT]

    Great post, spam and a bump all in one.
  • edited 6 May 2015 at 6:10AM
    Stockboy_39327Stockboy_39327 Forumite
    1 Post
    edited 6 May 2015 at 6:10AM
    Point 13 - "Get to the top of search results"
    Good Luck! Feebay skews search results.
    If you do not offer a 3 Month return policy, you get pushed down in the results.
    If you do not offer Same Day shipping, you get pushed down in the results.
    If you do not offer Free Shipping, you get pushed down in the results.
    If you do not sign up for so-called "Hasstle Free Returns" (AKA Horrable Forced Refunds), you get pushed down in the results.
    If you list an item more than once, you get pushed down in the results.
    Regardless of Keywords.

    Most recent example: Emailed April 30th, 2015:
    "That’s why we will reduce listing visibility in Best Match for the small number of sellers who violate the duplicate listings policy. This reduced visibility would be in addition to our current responses for policy violations."
    Minor violations like the ones listed above.

    We recomend filtering your searches by "Lowest Price First" "Highist Price First" or "Ending Soonist", anything but the default "best match" (so-called)

    Point 26 & 34 - "Be carefull with discriptions." & "Be Prepared to Refund"
    Feebay always takes the buyers side in Not As Described cases - Without Investigating.
    And issues refunds via PayPal, without your consent.
    You are not allowed to set your own return or refund policies.
    (there are places to do so on the listing forms, but they make absolutly NO differance).

    Point 28 - "Never bid on your own auctions".
    If you win, Feebay still takes 10%.- of a payment you never got..
  • RFWRFW Forumite
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    Point 28 - "Never bid on your own auctions".
    If you win, Feebay still takes 10%.- of a payment you never got..
    Not to mention it's illegal.
    An interesting post, I sense bitterness. Funny how there is still a sense of entitlement for using Ebay that doesn't exist in most other companies.
    .
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